We are happy to advise you!
0845 470 1000     Contact

Instructor-Led Online Training (ILO)
Live Online Classes in the Virtual Classroom

Find out more and view dates

Skype for Business End User (S4BENDUSER)


Course Overview

This course provides the basic knowledge that the end user requires to use Skype for Business.

Group Size: Up to 10 people per session

Duration: 1 Day of 6 Sessions

  • 09.00 – 10.00
  • 10.00 – 11.00
  • 11.00 – 12.00
  • 13.00 – 14.00
  • 14.00 – 15.00
  • 15.00 – 16.00

Training Room Requirements:

  • Meeting Room
  • PC per attendee with SFB
  • Phone per attendee

Who should attend

Skype for Business End Users


No Prerequisites

Course Objectives

  • Login to Skype For Business
  • Understand and change presence status
  • Search and set up contacts list
  • Create contact groups
  • Manage contacts and groups
  • Start an instant message conversation with individual s and groups
  • Send messages and files
  • Create an Outlook meeting with Skype for Business
  • Create an Outlook email with Skype for Business
  • Modify sounds and notifications
  • Add more people to an instant messaging conversation
  • View conversation histories
  • Basic call handling – Answer calls, make calls, place calls on hold
  • Advanced call handling – Transfer calls, conference calls, call forward
  • Use video with messaging
  • Share desktop or programs on your computer with other computers
  • Understand how Skype for Business integrates with other corporate applications
Online Training Onsite

Duration 1 day

Classroom Training Onsite

Duration 1 day

Currently there are no training dates scheduled for this course.  Enquire a date