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ONTAP Troubleshooting (CATSP)

 

* Please note this is a NetApp Partner only course *

Who should attend

This is a Partner Only Course so expected audience to be NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Prerequisites

Course Objectives

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Course Content

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Classroom Training

Duration 4 days

Price (excl. VAT)
  • United Kingdom: £ 3,152.-
  • NetApp Training Units: 48 NTU
    NTU's may not have the same redemption value if used in a country other than where they were purchased.
Online Training

Duration 4 days

Price (excl. VAT)
  • United Kingdom: £ 3,072.-