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Instructor-Led Online Training (ILO)
Live Online Classes in the Virtual Classroom

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ONTAP Troubleshooting (CATSP)

 

* Please note this is a NetApp Partner only course *

Who should attend

This is a Partner Only Course so expected audience to be NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Prerequisites

Course Objectives

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Course Content

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Online Training

Duration 4 days

Price (excl. VAT)
  • £ 3,152.-
Classroom Training

Duration 4 days

Price (excl. VAT)
  • United Kingdom: £ 3,152.-
  • NetApp Training Units: 48 NTU
    NTU's may not have the same redemption value if used in a country other than where they were purchased.

Schedule

This class will become guaranteed to run with one more student registration.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
English
Time zone BST
06/07/2020 ― 09/07/2020 Online Training Time zone: BST
14/09/2020 ― 17/09/2020 Online Training Time zone: BST
02/11/2020 ― 05/11/2020 Online Training Time zone: GMT
6 hours difference
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT
20/07/2020 ― 23/07/2020 Online Training Time zone: CDT
8 hours difference
19/10/2020 ― 22/10/2020 Online Training Time zone: PDT
19/10/2020 ― 22/10/2020 Online Training Time zone: PDT
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
United Kingdom
14/09/2020 ― 17/09/2020 London, City This is a FLEX course.   Time zone: Europe/London Enroll:
for online training
for classroom training
02/11/2020 ― 05/11/2020 London, City This is a FLEX course.   Time zone: Europe/London Enroll:
for online training
for classroom training