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ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases
Online Training

Duration 4 days

Price (excl. VAT)
  • £ 3,295.—
Classroom Training

Duration 4 days

Price (excl. VAT)
  • United Kingdom: £ 3,295.—
  • NetApp Training Units: 48 NTU
    NTU's may not have the same redemption value if used in a country other than where they were purchased.

Schedule

This course is guaranteed to run. Please see our complete terms and conditions for full details of this offer.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
English
European Time Zones
Online Training Time zone: Central European Summer Time (CEST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: Central European Time (CET)
2 hours difference
Online Training Time zone: Eastern European Time (EET)
6 hours difference
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT) Guaranteed date!
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Standard Time (CST)
11 hours difference
Online Training Time zone: Australian Eastern Daylight Saving Time (AEDT)
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
United Kingdom
London, City This is a FLEX course.   Time zone: Europe/London Book now:
Book online training
Book classroom training
London, City This is a FLEX course.   Time zone: Europe/London Book now:
Book online training
Book classroom training

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.

 
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