Course Overview
The ITIL 4 Practitioner: Incident Management practice module is for IT professionals who are involved in minimising the negative impact of incidents by restoring normal service operations as quickly as possible.
In this course, you will receive:
- Official course content and curriculum
- PeopleCert Exam Voucher included
- Take2 exam re-sit included (eligible on public events)
- After-course instructor coaching benefit included
Prerequisites
ITIL 4 Foundation Certificate or ITIL 4 Managing Professional Transition Certificate