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ITIL® 4 Specialist Create, Deliver & Support (CDS) (ITIL4CDS)
Course Overview
This ITIL 4 Create, Deliver, and Support (DPI) course covers the 'core' service management activities and the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services while also covering supporting practises, methods and tools and an understanding of service quality and improvement methods.
The course prepares you for the ITIL 4 Create, Deliver, and Support exam, one of five exams needed to achieve ITIL 4 Managing Professional (MP) Certification.
Prerequisites
Students wanting to attend this course must hold the ITIL 4 Foundation Certificate
Course Objectives
You Will Learn How To:
- Plan and build a service value stream to create, deliver and support service
- Identify how relevant ITIL practises contribute to creation, delivery and support across the SVS and value streams
- Create, deliver and support services
Classroom Training
Duration 3 days
Price (excl. VAT)
- United Kingdom: £ 1,195.—
Schedule
Instructor-led Online Training:
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
English 
Italian 
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