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Understanding Cisco Collaboration Foundations (CLFNDU)

 

Who should attend

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

Prerequisites

This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:

  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line

Course Objectives

After taking this course, you should be able to:

  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

Course Content

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.

Classroom Training

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,995.-
Online Training

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,995.-
E-Learning Cisco Digital Learning

Duration 180 days

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This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
United Kingdom
20/04/2020 ― 24/04/2020 guaranteed date! Online Training Time zone: Europe/London £ 1,797.- Late Availability pricing is only valid for UK&I customers.+ Course language: English Enroll
08/06/2020 ― 12/06/2020 Online Training Time zone: Europe/London Course language: English Enroll
24/08/2020 ― 28/08/2020 London (Int Hse) This is a FLEX course.   Time zone: Europe/London Enroll:
for online training
for classroom training
24/08/2020 ― 28/08/2020 Online Training Time zone: Europe/London Course language: English Enroll
12/10/2020 ― 16/10/2020 London (Int Hse) This is a FLEX course.   Time zone: Europe/London Enroll:
for online training
for classroom training
12/10/2020 ― 16/10/2020 Online Training Time zone: Europe/London Course language: English Enroll
16/11/2020 ― 20/11/2020 London (Int Hse) This is a FLEX course.   Time zone: Europe/London Enroll:
for online training
for classroom training
16/11/2020 ― 20/11/2020 Online Training Time zone: Europe/London Course language: English Enroll
FLEX Training

Please see below our alternative, English language, FLEX course options.

20/04/2020 ― 24/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Enroll
08/06/2020 ― 12/06/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Enroll
24/08/2020 ― 28/08/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Enroll
12/10/2020 ― 16/10/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Enroll
16/11/2020 ― 20/11/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Enroll

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Europe
Germany
20/04/2020 ― 24/04/2020 Online Training Time zone: Europe/Berlin Course language: German Enroll
04/05/2020 ― 08/05/2020 Online Training Time zone: Europe/Berlin Course language: German Enroll
25/05/2020 ― 29/05/2020 Online Training Time zone: Europe/Berlin Course language: German Enroll
15/06/2020 ― 19/06/2020 Online Training Time zone: Europe/Berlin Course language: German Enroll
29/06/2020 ― 03/07/2020 Online Training Time zone: Europe/Berlin Course language: German Enroll
13/07/2020 ― 17/07/2020 Berlin Enroll
27/07/2020 ― 31/07/2020 Stuttgart Enroll
10/08/2020 ― 14/08/2020 Munich Enroll
France
11/05/2020 ― 15/05/2020 Online Training Time zone: Europe/Paris Course language: French Enroll
Italy
20/04/2020 ― 24/04/2020 Online Training Time zone: Europe/Rome Course language: Italian Enroll
25/05/2020 ― 29/05/2020 Online Training Time zone: Europe/Rome Course language: Italian Enroll
06/07/2020 ― 10/07/2020 Milan Enroll
14/09/2020 ― 18/09/2020 Rome Enroll
19/10/2020 ― 23/10/2020 Milan Enroll
23/11/2020 ― 27/11/2020 Rome Enroll
Lithuania
15/06/2020 ― 19/06/2020 Online Training Time zone: Europe/Vilnius Course language: English Enroll
Netherlands
20/04/2020 ― 24/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Course language: English Enroll
08/06/2020 ― 12/06/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Course language: English Enroll
24/08/2020 ― 28/08/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Course language: English Enroll
12/10/2020 ― 16/10/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Course language: English Enroll
16/11/2020 ― 20/11/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Amsterdam Course language: English Enroll
Slovenia
21/09/2020 ― 25/09/2020 Online Training Time zone: Europe/Ljubljana Course language: English Enroll
Switzerland
04/05/2020 ― 08/05/2020 Online Training Time zone: Europe/Zurich Course language: German Enroll
10/08/2020 ― 14/08/2020 Zurich Enroll
19/10/2020 ― 23/10/2020 Zurich Enroll
Latin America
Brazil
04/05/2020 ― 08/05/2020 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
06/07/2020 ― 10/07/2020 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
14/09/2020 ― 18/09/2020 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
16/11/2020 ― 20/11/2020 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
Mexico
01/06/2020 ― 05/06/2020 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
12/10/2020 ― 16/10/2020 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
Peru
20/04/2020 ― 24/04/2020 Online Training Time zone: America/Lima Course language: Spanish Enroll
10/08/2020 ― 14/08/2020 Online Training Time zone: America/Lima Course language: Spanish Enroll
14/12/2020 ― 18/12/2020 Online Training Time zone: America/Lima Course language: Spanish Enroll