Course Overview
Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in the use and support of AudioCodes products.
Prerequisites
Working knowledge of IP networking
Course Objectives
On completion of the course, students will be able to:
- Perform gateway configuration and maintenance actions using the OVOC
- Define new OVOC System/global and tenant users
- Work with alarms
- Understand AudioCodes OVOC solution for real-time management of VoIP traffic
- Know OVOC features and abilities
- Be able to configure enterprise/ITSP network in OVOC
- Be able to navigate in the OVOC and find required information
- Be familiar with the IP Phone Manager Pro server application
- Know how to pull the PM Metrics
- Have the ability to view the PM Data Results
Course Content
Course Topics
- OVOC Overview
- OVOC - Getting started
- Topology View
- System Management
- License Pool
- Alarms Management
- Performance Monitoring
- Configuration Management
- Security Management
- Voice Quality Measurement
- OVOC for Voice Quality Measurement
- OVOC Server Preparation
- Network Quality View • Statistics
- Quality Statistics on Calls
- Information on User Experience
- Producing Reports
- Device Manager
- Integrated Third Party Application