Detailed Course Outline
Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability
- Citrix Virtual Apps and Desktops Redundancy and Scalability
 - StoreFront and NetScaler Gateway
 - Site Infrastructure Redundancy and Scalability
 - Machines Running the Virtual Delivery Agent
 
Module 2: Manage CVAD Multiple Locations
- Zones
 - VDA Registration in a Multi-Zone Environment
 - Zone Preference
 - Optimal Gateway Routing and Zones
 - StoreFront Resource Aggregation
 - Managing StoreFront Store Subscriptions in a Multi-Location Environment
 
Module 3: Backups and Disaster Recovery
- Backups
 - Disaster Recovery Considerations
 - Disaster Recovery Process
 
Module 4: Advanced Authentication Methods
- Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
 - Multi-factor Authentication – Smart Card Authentication
 - Federated Authentication
 
Module 5: App and Data Security
- Introduction to Application Security
 - Preventing Jailbreak Attacks
 - Minimizing the Impact of Attacks
 
Module 6: Secure VDAs
- Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
 - Microsoft Group Policy Objects (GPOs) and Citrix Policies
 - Image Management
 
Module 7: Introduction to Troubleshooting
- Troubleshooting Methodology
 - Resource Tools and Utilities
 - Introduction to PowerShell
 
Module 8: Troubleshoot Access Issues
- Troubleshooting StoreFront
 - Troubleshooting NetScaler Gateway
 - Troubleshooting Access and Authentication
 - Troubleshooting App/Desktop Launch
 
Module 9: Troubleshoot Delivery Controller Issues
- Validating FlexCast Management Architecture (FMA) Services
 
Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshooting Virtual Delivery Agent (VDA) Registration
 
Module 11: Troubleshoot HDX Connection Issues
- Troubleshooting HDX Connections
 
Module 12: Intro to App Layering and Architecture Overview
- Citrix App Layering Introduction
 - Architecture
 
Module 13: OS Layers
- OS Layers
 
Module 14: Platform Layers
- Platform Layers
 
Module 15: App Layers
- App Layers
 
Module 16: Elastic App Layers and User Layers
- Elastic App Layers
 - User Layers
 
Module 17: Deploy a Layered Image
- Using Layered Images with CVAD
 
Module 18: Layer Priority and Maintaining an App Layering Environment
- Layer Priority
 - Updating Layers
 - Maintaining and Updating the App Layering Environment
 - Common Citrix App Layering Considerations and Additional Resources
 
Module 19: Intro to WEM and Architecture Components
- WEM Features and Benefits
 - WEM On-Premises Components and Deployments
 - WEM Service Components and Deployments
 - WEM Component Communication Workflows
 - WEM Service Component Communication Workflows
 
Module 20: WEM Deployment Install
- On-premises WEM: Leading Practice Installation Prerequisites and Steps
 - Creating the WEM Database
 - Running the WEM Infrastructure Service Configuration Utility
 - WEM On-Premises vs WEM Service
 - WEM Service: Leading Practice Installation Prerequisites and Steps
 - ADMX Template Configuration
 - WEM Agent Installation
 
Module 21: WEM Consoles and Initial Setup
- On-Premises WEM and WEM Service Consoles
 - WEM Web Console
 - WEM Initial Setup
 - Migrating GPO settings to WEM
 
Module 22: WEM System and Log On Optimization
- WEM System Optimization Overview
 - WEM CPU Management
 - WEM Memory Management
 - Additional System Optimization Features
 - WEM Log On Optimization Overview
 - WEM Assigned Actions
 - WEM Environmental Settings
 - Citrix Profile Management In WEM
 
Module 23: WEM Security and Lockdown Features
- WEM Security Management Features
 - Privilege Elevation and Process Hierarchy Control
 - WEM Transformer
 
Module 24: Planning - The WEM Agent
- WEM Settings Processing and WEM Agent Caches
 - WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS
 
Module 25: WEM Monitoring, Reporting, and Troubleshooting
- WEM Monitoring and Reporting
 - WEM On-Premises Troubleshooting
 - WEM Service Troubleshooting
 - WEM Agent Troubleshooting
 
Module 26: Upgrading WEM and Migration to WEM Service
- Upgrading Workspace Environment Management
 - WEM On-Premises Migration to WEM Service