Microsoft Intelligent Communications (MSIC) – Outline

Detailed Course Outline

This is a 2-day technical workshop for Microsoft engineers. There will be a mix of instructor led presentations, interactive exercises and hands on labs.

During the first day we will spend time discussing the concept and new vision of Microsoft’s Intelligent Communications. We will deploy Skype for Business server and prepare for Skype for Business Online integration. During the afternoon of the second day delegates will be introduced to Microsoft Teams and will create channel connectors and integrate Teams with 3rd party solutions (CRM, Change management and so forth…). The delegates will be introduced to Bots, which is an important area of Teams and delegates will understand that using a Bots framework will improve internal and external communications.

AGENDA - DAY 1

Microsoft vision for Intelligent Communications

Design and Architecture of Skype for Business Server 2015

  • Architecture of Skype for Business Server
  • Key features of Skype for Business
  • Skype for Business Online
  • Skype for Business deployment options
  • Skype for Business Enterprise Voice feature
  • Design a topology

LAB: Design and Architecture of Skype for Business 2015

Installing and Implementing Skype for Business Server 2015

  • Identify the external dependencies for Skype for Business Server
  • Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation
  • Install Skype for Business Server
  • How Skype for Business Server integrates with Microsoft Exchange Server and SharePoint Server

LAB: Installing and Implementing Skype for Business Server Administering Skype for Business Server 2015

  • Using Skype for Business Server Control Panel
  • Using the Skype for Business Server Management Shell
  • Implementing Role-Based Access Control
  • Using Test Cmdlets
  • Tools for Troubleshooting Skype for Business

LAB: Administering Skype for Business Server 2015

Configuring Users and Clients in Skype for Business 2015

  • Configuring Users
  • Deploying the Skype for Business Client
  • Registration, Sign-In, and Authentication
  • Configuring Skype for Business Client Policies

LAB: Configuring Users and Clients in Skype for Business 2015

Q&A Session

AGENDA - DAY 2

DAY 1 Review

Configuring and Implementing Conferencing in Skype for Business 2015

  • Introduction to Conferencing in Skype for Business 2015
  • Integrating Skype for Business Server and Office Online Server
  • Bandwidth Planning
  • Configuring Conferencing Settings

LAB: Configuring and Implementing Conferencing in Skype for Business 2015

Integrating with Skype for Business Online

  • Overview of Skype for Business Online
  • Preparing for a Hybrid Skype for Business Deployment
  • Configuring a Hybrid Skype for Business Environment

LAB: Integrating with Skype for Business Online

Microsoft Teams

  • Tabs
  • Bots
  • Compose Extensions
  • Usage Scenarios
  • Connectors
  • External users access

LAB: Microsoft Teams

Q&A Session and Close