Detailed Course Outline
What is Programme Management?
- Distinguishing between a project and a program
- Defining programmes, projects, and portfolios
- Clarifying the roles of the project and programme managers
- Setting up a Program Management Office (PMO)
Aligning Programmes and Organisational Strategy
Organisational strategy
- Developing a vision, goals, and objectives
- Assessing the maturity of the organisational strategy
Enterprise architecture
- Defining the business, data, application, and technology architectures
- Describing the organisational portfolio
Defining the current “as-is” and future “to-be” states
- Assessing the “as-is” and future “to-be” states
- Determining which parts of the current state can be used
- Specifying required changes to existing systems and processes
- Establishing required new systems and retirement of systems
- Avoiding the “shelfware” syndrome
- Aligning programme requirements with EA
The Programme Business Case
Creating a defendable programme business case
- Structuring a business case
- Using a process and a template
Financial Analysis
- Determining costs and benefits
- Applying financial tools
Risks and opportunities
- Identifying risks and opportunities
- Analysing risks and prioritising initiatives
Establishing the Programme Roadmap
Programme scope
- Defining programme scope
- Developing the programme Work Breakdown Structure (WBS)
Programme roadmap
- Establishing programme components
- Selecting major milestones
- Developing the roadmap
Programme management plan
- Estimating the programme costs
- Developing subsidiary plans
- Determining resources
- Generating an acquisition strategy
- Developing a programme transition plan
Managing the Benefits
- Identifying programme benefits
- Planning benefit realisation
- Delivering programme benefits
- Reviewing and optimising benefits realisation
- Transitioning and sustaining benefits
Programme Governance and Stakeholder Engagement
Programme governance
- Establishing the proper governance structure
- Distinguishing programme, portfolio and organisational governance
- Defining the decision-making authority
- Implementing a programme governance
Stakeholder engagement
- Identifying programme stakeholders
- Creating stakeholder profiles
- Generating a stakeholders register
- Planning stakeholder engagement
- Developing a programme communications plan
- Establishing the programme management team
Programme Monitoring
Programme dashboard
- Designing the dashboard to assess programme health
- Establishing dashboard utilisation and updates
Metrics
- Identifying necessary metrics
- Selecting source of metrics
- Assessing metrics benefits vs. costs
Risks
- Identifying and classify programme risks and opportunities
- Assessing programme risks probabilities and impacts
- Selecting risks for the dashboard
Monitor and Control
- Identifying issues
- Assessing programme health
Leading a Program
Leadership skills
- Setting the vision
- Protecting the team
- Dealing with adversity
- Understanding and working with stakeholder expectations
Management skills
- Establishing and following the processes
- Selecting the right people for the right roles
- Mentoring and support
- Negotiating for resources
Communications
- Communicating effectively with staff at all levels
- Driving proper communications between project teams
- Ensuring proper communications with all stakeholders