Detailed Course Outline
Identifying the Value of a PMO
- Why you need a Project Management Office
- Developing a PMO vision statement
- Creating a PMO charter
Building a Case for PMO
Benchmarking PMO maturity
- Examining different maturity levels
- Leveraging a framework to assess maturity
- Considering the current state of project and portfolio management
- Defining the to-be state
- Analysing the gap between the current and to-be state
Planning for success
- Constructing an approach for each maturity criteria by selecting the right combination
- Establishing PMO responsibilities within the organisation
- Developing a roadmap to mature the PMO
Standardising and Automating Project Management Processes
Planning for standardised processes
- Recognising the benefits of standardisation
- Building/updating processes for your environment
- Developing standard document templates
Leveraging Project Portfolio Management (PPM)
- Bridging "doing the right projects" with "doing the project right"
- Researching, recommending and selecting the right PPM tool/features
- Linking project management and portfolio management with a PPM tool
- Centralising resource and capacity management
- Connecting PPM with a financial management system
Implementing a content repository
- Establishing standards for storing all project content
- Automating collaborative processes with tools
- Housing PMO content for project and portfolio managers
- Benefiting from integrating the PPM
Managing Project Training and Support
Supporting project management
- Balancing project staffing and career development
- Structuring project knowledge management
Providing the appropriate level of mentoring
- Mentoring and coaching project managers' skill development
- Building strong project/portfolio management competencies
- Performing independent project audits to encourage growth and learning
- Providing project recovery assistance to meet goals
Applying Performance Measures
Analysing portfolio and project progress
- Defining key performance indicators (KPI)
- Incorporating Earned Value Management (EVM) to KPI
- Measuring project costs and benefits against the plan
- Establishing KPI roles and responsibilities
Reporting progress
- Collecting and reporting on exceptions
- Assessing current at risk projects/portfolios
- Providing leadership with performance reports
Ensuring Proper Governance
Selecting and implementing a governance model
- Defining governance roles and responsibilities
- Providing guidance and control
Structuring and developing PMO roles and responsibilities
- Validating compliance to standards and regulations
- Ensuring the "projects are done right"
- Facilitating project portfolio management
- Promoting and funding for the next project phase
Implementing Change and Continuous Improvement
- Rolling out controlled change for positive adoption
- Fostering project management image and culture
- Evolving the PMO maturity framework
- Incorporating best practices
- Conduct and implement lessons learned