Detailed Course Outline
Describe, Differentiate, and Apply Industry Standard, Foundational SMB Architectures and Technologies
- Identify and describe processor technologies and describe their use cases
- Identify and describe memory technologies and use cases
- Identify and describe storage technologies and use cases
- Identify and describe network technologies and their use cases
- Identify and describe system management technologies and use cases
- Identify and describe rack and power technologies and considerations
Differentiate the Functions, Features, and Capabilities of HPE Product and SolutionSpecific Components and Offerings
- Describe the differences among HPE server solutions and the workloads for which they are optimized
- Describe the differences among HPE storage solutions and the workloads for which they are optimized
- Describe the differences among HPE networking solutions and the workloads for which they are optimized
- Describe the differences among HPE management options
Recommend and Position HPE SMB Products, Solutions, and Appropriate Services for Customer Use Cases
- Recommend an HPE server based on a customer workload
- Given customer requirements/workload, identify the correct storage solution (HPE StoreOnce, HPE MSA, HPE Nimble)
- Given a set of customer requirements, recommend the appropriate network solution
- Given a customer need, which management tool should you recommend?
- Explain the services offered by HPE as they apply to a data center infrastructure
Evaluate Customer Environment, and Plan and Design Solutions Using the HPE SMB Portfolio to Meet Customer Business Requirements
- Identify and describe planning, design and sizing tools and when to use them
- Discover a customer’s business and technical requirements, and the competitive landscape
- Design the solution within the given constraints to meet customer business and technical objectives
- Validate design, get sign-off, and document solution
Validate, Install, Configure, and Upgrade HPE SMB Solutions and Their Components
- Perform the physical installation process
- Configure each solution and subsystem
- Validate that install/configuration is successful
- Upgrade the solution and/or its subsystems
Troubleshoot and Repair HPE SMB Solution Components
- Describe investigative steps and their importance
- Identify and describe troubleshooting tools and their use cases
- Troubleshoot issues
- Perform repair/replace procedures
- Apply proactive maintenance
Manage, Monitor, Administer, and Operate HPE SMB Solutions and Their Components
- Identify and describe management and administration tools and when to use them
- Perform management and monitoring tasks
- Administer and operate the solutions