Course Offering
- Fast Lane Courses»
- Enabling Digital Business
- Training by Technology
- Big Data & Analytics
- Business Analysis
- Cloud Computing
- Collaboration
- Cyber Security
- Data Center
- DevOps Software Deployment
- Enterprise Mobility
- FlexPod
- Internet of Things (IoT)
- IPv6
- VersaStack
- Virtualization
- Training by Vendor
-
Cisco»
- GDPR with Cisco
- Cisco Learning Credits
- Public Schedule
- Cisco Guaranteed Dates
- Certification
- Internet of Things (IoT) Training
- Cisco Sales
- Channel Partner Area
- Cisco Customer Loyalty Program
- Cisco Service Provider
- Cisco Learning Services
- Cisco End User Training
- Cisco CCIE Offerings
- Wireless & Mobility for Healthcare
- E-Learning
- Cisco Digital Learning Library
- NetApp»
- Palo Alto Networks»
- VMware»
- Microsoft»
- Red Hat»
- Amazon Web Services»
- Apple»
- AudioCodes»
- Avaya»
- Azeti
- Barracuda»
- Blue Coat»
- Brocade
- Check Point»
- Citrix»
- Cloudera»
- CompTIA»
- CWNP
- Cybersec First Responder
- Database
- Data Centre Training
- Davra
- E-learning
- F5 Networks»
- Forcepoint»
- GDPR Courses
- Gigamon»
- HP»
- IBM»
- ITIL»
- Juniper Networks»
- Kaspersky»
- NCTA Cloud
- OpenStack»
- Oracle»
- Project/Programme Management»
- Relayr
- Salesforce»
- Sonus»
- Symantec»
- The SIP school
- UNIX / Linux Training»
- Veeam»
- Veritas»
- Wireshark»
- Voss»
- Apprenticeship and Talent Programmes
- Fast Lane Talent Programmes
![]](https://flcdnk4-914d.kxcdn.com/medi_a/img/guaranteed-training_465fb3e77d00837866c9d37343e27407.png)
Home > Cisco Systems Training > Cisco Unified Contact Center Training
Cisco Unified Contact Center Training
Cisco Unified Customer Contact solutions provide the power of collaboration with contact center management tools that transform customer care from simple phone transactions to unique, rich experiences that can be customised to address the needs of individual customers.
An authorized Cisco Learning Solutions Partner, we offer comprehensive training programs including many hands on labs for Cisco Unified Contact Center Express and Enterprise solutions.
Cisco Unified Contact Center Training
- Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)
- Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
- Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)
- Deploying & Administering Cisco Unified Contact Center Enterprise v10.0 (Accelerated) (DAUCCEBC)
- Deploying Cisco Unified Contact Center Express (UCCXD)
- Deploying Cisco Unified Intelligence Center v1.1 (DUIC)
- Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise v2.0 (UEIME)
- Customer Voice Portal Implementation v8.0 (CVPI)
- Unified Contact Center Express Advanced (UCCXA)