Course Offering
- Professional Services
- NEW: Fast Lane Services
- Skills Assessment
- Cisco DNA
- Cisco SDA
- Cisco SD-WAN
- Technology Adoption
- Expert-4-Hire
- Gigamon Consulting
- Google Cloud Services
- Microsoft Cloud Solutions
- Microsoft LaaS
- Content Development
- Training by Vendor
- Amazon Web Services»
- Barracuda»
- Cisco»
- Fast Lane Courses»
- Gigamon
- Google Cloud»
- Microsoft»
- NetApp»
- Palo Alto Networks»
- Red Hat»
- VMware»
-
Other Vendors»
- AICPA Training
- Arista Training
- Aruba
- Avaya
- Blue Coat
- Brocade
- Check Point
- Citrix
- ComTIA
- CWNP
- Cybersec First Responder
- Data Centre Training
- E-learning
- F5 Networks
- Forcepoint
- HPE
- ITIL
- Juniper Networks
- Kaspersky
- Linux Foundation
- Micro Focus
- OpenStack
- Oracle
- Pivotal/Spring
- Project/Programme Management
- Ruckus
- Salesforce
- Sonus
- Veeam
- Wireshark
- Training by Technology
- Big Data & Analytics
- Business Analysis
- Cloud Computing
- Collaboration
- Cyber Security
- Data Center
- DevOps Software Deployment
- Enterprise Mobility
- FlexPod
- Internet of Things (IoT)
- IPv6
- VersaStack
- Virtualization
![]](https://flcdnk4-914d.kxcdn.com/medi_a/img/guaranteed-training_465fb3e77d00837866c9d37343e27407.png)
Home > Cisco Systems Training > Cisco Unified Contact Center Training
Cisco Unified Contact Center Training
Cisco Unified Customer Contact solutions provide the power of collaboration with contact center management tools that transform customer care from simple phone transactions to unique, rich experiences that can be customised to address the needs of individual customers.
An authorized Cisco Learning Solutions Partner, we offer comprehensive training programs including many hands on labs for Cisco Unified Contact Center Express and Enterprise solutions.
Cisco Unified Contact Center Training
- Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)
- Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
- Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)
- Deploying & Administering Cisco Unified Contact Center Enterprise v10.0 (Accelerated) (DAUCCEBC)
- Deploying Cisco Unified Contact Center Express (UCCXD)
- Deploying Cisco Unified Intelligence Center v1.1 (DUIC)
- Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise v2.0 (UEIME)
- Unified Contact Center Express Advanced (UCCXA)