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CompTIA A+: Accelerated (APLUS)

Course Description Schedule Course Outline
 

Course Overview

A Comprehensive Approach course is intended for delegates wishing to qualify with CompTIA A+ Certification. A+ Certification is internationally endorsed and recognized as the only benchmark vendor-neutral qualification for PC support and troubleshooting. Indeed, A+ Certification is a prerequisite qualification for employment (and is endorsed) by many leading computer manufacturers and vendors on a global basis.

Please Note: Due to the accelerated nature of this course delegates should be advised that opportunity for practical exercises is limited. In addition, certain subjects are assigned as self study during the evenings of this course.

Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support and understand the basics of virtualization, desktop imaging, and deployment.

Who should attend

This course is intended for delegates wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for delegates wanting to improve their skills in PC support and administration. By completing this course, delegates will also be assisted with entry into a career in ICT. This course will particularly benefit delegates pursuing a career in supporting desktop personal computer users, in job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst. Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCSE / MCSA.

Prerequisites

Due to the accelerated nature of this event it is expected that the delegate will already possess a level of familiarity with the topics covered within this course. Delegates should view this course as an accelerated exam preperation event for the 220-801 and 220-802 A+ exams. Those delegates who are new to IT should consider attending the separate A+ courses instead. It is strongly recommended that delegates undertake further post-course self-study before attempting the associated exams.

Course Objectives

At the end of this course you will be able to:

  • Identify types and characteristics of PC and laptop components, including motherboard, CPU, memory, and storage, input, and output devices.
  • Install and configure peripheral devices and system components.
  • Install and configure print devices.
  • Install and configure wired and wireless LAN links and internet access devices.
  • Perform basic PC maintenance while working safely and responsibly.
  • Communicate effectively with customers.
  • Install and configure Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7.
  • Manage and optimize Windows using command line tools and administrative consoles.
  • Configure and manage users, groups, and shared resources in a typical SOHO network.
  • Use anti-virus tools to prevent and recover from malware infections.
  • Configure access control measures, such as authentication, security policy, encryption, and firewalls.
  • Diagnose and resolve Windows, PC hardware, network, and printer troubleshooting scenarios.
  • Configure mobile devices, such as smartphones and table.
Classroom Training
Modality: G

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,720.-
Enroll now
 

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