Course Overview
Get equipped with practical skills and explore essential Agile concepts, Scrum basics, and the team’s role in SAFe®
Access role-specific toolkits, networking circles, on-demand videos, e-learnings, co-pilot AI, and more
Achieve industry-leading recognition, increase your earning potential, and future-proof your career
NEW: Master AI fundamentals and prompting techniques specific to Scrum Master responsibilities—no technical background required
Who should attend
You may already have the right foundation to be a great Scrum Master. If your professional background helped you gain skills in leadership, problem-solving, team dynamics, and guiding others, then you’re well-suited to help Agile teams thrive and grow.
- Project Management
- HR Professional
- Customer Support
- Engineer or Developer
- Consultant
- Teacher or Educator
Prerequisites
No prerequisites required
Course Objectives
Why choose the SAFe Scrum Master (SSM) Course and Certification?
Enterprise-Level Focus
The SAFe Scrum Master course explores the role of the Scrum Master in the context of a complex organization. You’ll learn how to effectively facilitate teams on an Agile Release Train (ART) and ensure alignment across all levels of the enterprise.
Flexible Delivery
Choose between virtual or in-person training led by certified SAFe Practice Consultants. SAFe Scrum Master training instructors bring real-world experience and practical insights to the classroom, making the learning experience both engaging and applicable.
Comprehensive Curriculum
The two-day SAFe Scrum Master course covers Agile development concepts, Scrum basics, team collaboration, conflict resolution, PI Planning, iteration tracking, DevOps, and continuous improvement.
Practical Application
Engage in hands-on activities, role-playing, and real-world examples to apply what you learn immediately.
Get Your Clear Path to AI-Augmented Scrum Mastery
- Apply responsible AI frameworks that protect sensitive team data while maintaining compliance and ethical standards
- Use AI tools for high-impact work including facilitation, retrospectives, coaching conversations, metrics analysis, and stakeholder communication
- Build your personal AI integration plan with role-specific templates and proven prompts you can use immediately
- Evaluate and refine AI-generated outputs to ensure quality, accuracy, and appropriateness for your team context
Course Content
Introducing Scrum in SAFe®
- Basic Agile development concepts
- Basic Scrum concepts
- Agile Teams in a SAFe Enterprise
- High-performing team characteristics
- Team events overview
- DevOps and Release on Demand
Defining the Scrum Master / Team Coach role
- Scrum Master / Team Coach characteristics
- Scrum Master / Team Coach responsibilities
- Agile team coaching
Supporting Team Events
- Iteration planning
- Team sync
- Backlog refinement
- Iteration review
- Iteration retrospective
Supporting ART Events
- PI Planning
- IP Iteration
- Inspect and Adapt event