Course Overview
Delivered by an Omnissa Certified Instructor, the Workspace ONE: Configure and manage course equips IT professionals with the skills to deploy, manage, and secure devices, applications, and user access using Workspace ONE UEM across multiple platforms. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.
Who should attend
Intermediate to advanced practitioners that design, deploy, manage, optimize, troubleshoot, and secure the Digital Workspace.
Prerequisites
Recommended:
- Understand fundamental Networking / Storage and Infrastructure concepts
- A working knowledge of Workspace ONE
- A background in End-User Computing
Course Objectives
- Understand the course scope, structure, and role-based outcomes for Workspace ONE configuration and management.
- Describe the Workspace ONE platform, architecture, and core services.
- Navigate and configure core settings in the Workspace ONE UEM Console.
- Manage users, groups, and organizational structures in Workspace ONE UEM.
- Integrate Workspace ONE UEM with key enterprise services and systems.
- Configure and manage secure device enrollment methods.
- Create and enforce device compliance and management policies.
- Monitor and manage devices throughout their lifecycle.
- Deploy and manage applications across supported platforms.
- Configure secure mobile email and content access.
- Provide remote support and troubleshooting for managed devices.
- Apply Workspace ONE security features to protect devices and data.
- Configure secure access and authentication using Omnissa Access.
- Automate administrative tasks using Workspace ONE workflows.
- Use analytics and reports to monitor environment health.
Course Content
- Course introduction
- Understanding Workspace ONE
- Console navigation and settings
- User and group management
- Enterprise integrations
- Device enrollment
- Policies
- Device Management
- Applications
- Mobile email and content management
- Remote support
- Security
- Omnissa Access
- Automating workflows
- Analytics and reporting