ITIL & Service Management Training
Acknowledged as the world’s go-to platform for IT management and computer services solutions, the IT Infrastructure Library (ITIL) can help IT organisations and individuals transform, grow and manage their IT outcomes to incite change, maximise ROI and continuously improve their IT practices.
At Fast Lane, we deliver a comprehensive directory of ITIL training solutions through a dedicated team of ITIL certified instructors – each of which has years of experience delivering IT infrastructure service management training to individuals and businesses. With the expert training and advice dispensed by our specialist ITIL tutors, you’ll gain a full grasp of ITIL’s best practices and gain the skills required to transform and grow your business through IT.
Our roster of ITIL and Service Management Training courses have been designed and developed by our expert instructors to offer a complete working knowledge of ITIL – including a detailed overview of the service, operational support and analysis, service design, transition and operations, and managing the Lifecycle of different products and services. Each of our training programs is equivalent to a pre-assigned amount of credits, of which delegates require 17 before they proceed to intermediate certification.
To find out more about specific courses, follow the course links below. Alternatively, for more information, get in touch or call 0845 470 1000.
- ITIL® V3 Half Day Overview (ITIL3AH)
- ITIL® V3 One Day Overview (ITIL3AF)
- ITIL® V3 Foundation Certificate in IT Service Management (including exam) (ITIL3F)
- ITIL V3 Foundation Certificate in IT Service Management Plus (ITIL3FP)
- ITIL® V3 Capability Certificate in Operational Support and Analysis (ITIL3COSA)
- ITIL® V3 Capability Certificate in Release Control and Validation (ITIL3CRCV)
- ITIL® V3 Capability Certificate in Service Offerings and Agreements (ITIL3CSOA)
- ITIL® Certificate in Planning, Protection and Optimisation (ITIL3CPPO)
- ITIL® Lifecycle Certificate in Continual Service Improvement (ITIL3LCSI)
- ITIL® Lifecycle Certificate in Service Strategy (ITIL3LSS)
- ITIL® Lifecycle Certificate in Service Operations (ITIL3LSO)
- ITIL® Lifecycle Certificate in Service Transition (ITIL3LST)
- ITIL® Lifecycle Certificate in Service Design (ITIL3LSD)
- ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle (ITIL3MALC)