Candidates for this certification are support engineers who identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services.
Skills measured
This list contains the skills measured on the exam associated with this certification. For more detailed information, visit the exam details page and download the study guide:
- Troubleshoot mail flow issues
- Troubleshoot compliance and retention issues
- Troubleshoot mail client issues
- Troubleshoot Exchange Online configuration issues
- Troubleshoot hybrid and migration issues
Recommended training for this certification
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Exams
Required exams: MS-220