This course is guaranteed to run. Please see our complete terms and conditions for full details of this offer.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

Click on the location to go directly to the booking page. 01/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
18/01/2018 - 22/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/01/2018 - 22/01/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 18/01/2018 - 22/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/01/2018 - 24/01/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 22/01/2018 - 24/01/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 22/01/2018 - 26/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam) guaranteed date!
23/01/2018 - 25/01/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
23/01/2018 - 25/01/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 24/01/2018 - 26/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
25/01/2018 - 29/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/01/2018 - 31/01/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 29/01/2018 - 02/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 31/01/2018 - 02/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 31/01/2018 - 02/02/2018

02/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 02/02/2018 - 06/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/02/2018 - 06/02/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
05/02/2018 - 09/02/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
05/02/2018 - 09/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/02/2018 - 07/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/02/2018 - 07/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
07/02/2018 - 09/02/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 07/02/2018 - 09/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/02/2018 - 09/02/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
07/02/2018 - 09/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 08/02/2018 - 12/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 09/02/2018 - 13/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/02/2018 - 14/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/02/2018 - 14/02/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
12/02/2018 - 16/02/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 12/02/2018 - 16/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/02/2018 - 14/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/02/2018 - 14/02/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
12/02/2018 - 14/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
14/02/2018 - 16/02/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 14/02/2018 - 16/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/02/2018 - 19/02/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/02/2018 - 19/02/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/02/2018 - 19/02/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
15/02/2018 - 19/02/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
15/02/2018 - 19/02/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 19/02/2018 - 23/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/02/2018 - 21/02/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/02/2018 - 21/02/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 19/02/2018 - 23/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/02/2018 - 22/02/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
20/02/2018 - 22/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/02/2018 - 22/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/02/2018 - 23/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 21/02/2018 - 23/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/02/2018 - 26/02/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
22/02/2018 - 26/02/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 22/02/2018 - 26/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/02/2018 - 27/02/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 26/02/2018 - 28/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/02/2018 - 28/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/02/2018 - 28/02/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 26/02/2018 - 28/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/02/2018 - 01/03/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 27/02/2018 - 01/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 28/02/2018 - 02/03/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 28/02/2018 - 02/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
28/02/2018 - 02/03/2018

03/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 01/03/2018 - 05/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/03/2018 - 06/03/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
05/03/2018 - 09/03/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 05/03/2018 - 09/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
05/03/2018 - 07/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/03/2018 - 07/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 07/03/2018 - 09/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/03/2018 - 12/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
08/03/2018 - 12/03/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
12/03/2018 - 16/03/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
12/03/2018 - 16/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/03/2018 - 14/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 12/03/2018 - 14/03/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 12/03/2018 - 16/03/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 12/03/2018 - 16/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/03/2018 - 16/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 14/03/2018 - 16/03/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 14/03/2018 - 16/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 14/03/2018 - 16/03/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
15/03/2018 - 19/03/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 15/03/2018 - 20/03/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 19/03/2018 - 23/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/03/2018 - 21/03/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 19/03/2018 - 23/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/03/2018 - 21/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/03/2018 - 21/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 19/03/2018 - 21/03/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
19/03/2018 - 21/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 20/03/2018 - 22/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/03/2018 - 23/03/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 21/03/2018 - 23/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/03/2018 - 26/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/03/2018 - 26/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/03/2018 - 26/03/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
22/03/2018 - 26/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
22/03/2018 - 26/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/03/2018 - 28/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/03/2018 - 28/03/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 26/03/2018 - 28/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/03/2018 - 28/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 27/03/2018 - 29/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 27/03/2018 - 29/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/03/2018 - 29/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/03/2018 - 29/03/2018

04/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 03/04/2018 - 05/04/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
03/04/2018 - 05/04/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
03/04/2018 - 05/04/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 03/04/2018 - 05/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/04/2018 - 05/04/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
03/04/2018 - 05/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 03/04/2018 - 05/04/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 04/04/2018 - 06/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/04/2018 - 10/04/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 06/04/2018 - 10/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/04/2018 - 10/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/04/2018 - 10/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 09/04/2018 - 13/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/04/2018 - 12/04/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 11/04/2018 - 13/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/04/2018 - 13/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/04/2018 - 17/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 16/04/2018 - 20/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 16/04/2018 - 20/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/04/2018 - 18/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/04/2018 - 18/04/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 16/04/2018 - 18/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 16/04/2018 - 20/04/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
16/04/2018 - 20/04/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 18/04/2018 - 20/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/04/2018 - 20/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/04/2018 - 23/04/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
19/04/2018 - 23/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/04/2018 - 25/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/04/2018 - 25/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/04/2018 - 25/04/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
23/04/2018 - 25/04/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
23/04/2018 - 27/04/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 23/04/2018 - 27/04/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
24/04/2018 - 26/04/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
24/04/2018 - 26/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/04/2018 - 27/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/04/2018 - 30/04/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 26/04/2018 - 30/04/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/04/2018 - 30/04/2018

05/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
01/05/2018 - 03/05/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 01/05/2018 - 03/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/05/2018 - 04/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/05/2018 - 04/05/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 02/05/2018 - 04/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/05/2018 - 10/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/05/2018 - 10/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
08/05/2018 - 10/05/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
08/05/2018 - 10/05/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 08/05/2018 - 10/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/05/2018 - 10/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/05/2018 - 11/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/05/2018 - 15/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/05/2018 - 15/05/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
11/05/2018 - 15/05/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 11/05/2018 - 15/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/05/2018 - 16/05/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
14/05/2018 - 16/05/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
14/05/2018 - 18/05/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
15/05/2018 - 17/05/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 16/05/2018 - 18/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/05/2018 - 18/05/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 16/05/2018 - 18/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/05/2018 - 18/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
17/05/2018 - 21/05/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
18/05/2018 - 22/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
21/05/2018 - 23/05/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 21/05/2018 - 23/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/05/2018 - 23/05/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
21/05/2018 - 25/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/05/2018 - 24/05/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 23/05/2018 - 25/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/05/2018 - 25/05/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
23/05/2018 - 25/05/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 23/05/2018 - 25/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
29/05/2018 - 31/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 29/05/2018 - 31/05/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
29/05/2018 - 01/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018

06/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/06/2018 - 05/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/06/2018 - 06/06/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 04/06/2018 - 06/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/06/2018 - 08/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/06/2018 - 11/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 11/06/2018 - 15/06/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 11/06/2018 - 13/06/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 11/06/2018 - 13/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 11/06/2018 - 15/06/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
11/06/2018 - 13/06/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
11/06/2018 - 15/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 13/06/2018 - 15/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
13/06/2018 - 15/06/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
14/06/2018 - 18/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/06/2018 - 19/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
18/06/2018 - 20/06/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 18/06/2018 - 20/06/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
18/06/2018 - 20/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/06/2018 - 20/06/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
19/06/2018 - 21/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/06/2018 - 22/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/06/2018 - 22/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
21/06/2018 - 25/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 21/06/2018 - 25/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/06/2018 - 26/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/06/2018 - 27/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 25/06/2018 - 27/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 25/06/2018 - 29/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/06/2018 - 28/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/06/2018 - 29/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/06/2018 - 29/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/06/2018 - 02/07/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 29/06/2018 - 03/07/2018

07/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 02/07/2018 - 06/07/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
02/07/2018 - 06/07/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 02/07/2018 - 06/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/07/2018 - 05/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/07/2018 - 06/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/07/2018 - 10/07/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
06/07/2018 - 10/07/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
09/07/2018 - 11/07/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 09/07/2018 - 13/07/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 09/07/2018 - 11/07/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 09/07/2018 - 13/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/07/2018 - 12/07/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 11/07/2018 - 13/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/07/2018 - 16/07/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
12/07/2018 - 16/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/07/2018 - 18/07/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 16/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/07/2018 - 18/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/07/2018 - 18/07/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
16/07/2018 - 18/07/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
16/07/2018 - 20/07/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
17/07/2018 - 19/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/07/2018 - 20/07/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/07/2018 - 23/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/07/2018 - 24/07/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 20/07/2018 - 24/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/07/2018 - 25/07/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
23/07/2018 - 25/07/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 23/07/2018 - 27/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
25/07/2018 - 27/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/07/2018 - 27/07/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
25/07/2018 - 27/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/07/2018 - 27/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/07/2018 - 30/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 30/07/2018 - 01/08/2018

08/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/08/2018 - 03/08/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 01/08/2018 - 03/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/08/2018 - 07/08/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 06/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/08/2018 - 09/08/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 08/08/2018 - 10/08/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
08/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/08/2018 - 13/08/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 10/08/2018 - 14/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/08/2018 - 15/08/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
13/08/2018 - 17/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/08/2018 - 16/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/08/2018 - 17/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/08/2018 - 17/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/08/2018 - 20/08/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
16/08/2018 - 20/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
17/08/2018 - 21/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/08/2018 - 22/08/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 20/08/2018 - 22/08/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
20/08/2018 - 22/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/08/2018 - 24/08/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
22/08/2018 - 24/08/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
22/08/2018 - 24/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
28/08/2018 - 30/08/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 28/08/2018 - 31/08/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 28/08/2018 - 31/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/08/2018 - 30/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/08/2018 - 31/08/2018

09/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 03/09/2018 - 07/09/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
03/09/2018 - 07/09/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
10/09/2018 - 14/09/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 10/09/2018 - 12/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/09/2018 - 12/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 17/09/2018 - 19/09/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 20/09/2018 - 24/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/09/2018 - 26/09/2018

10/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/10/2018 - 09/10/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
08/10/2018 - 12/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/10/2018 - 11/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/10/2018 - 12/10/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 12/10/2018 - 16/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/10/2018 - 24/10/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 29/10/2018 - 02/11/2018

11/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/11/2018 - 07/11/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
05/11/2018 - 09/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/11/2018 - 14/11/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
12/11/2018 - 16/11/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 19/11/2018 - 21/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/11/2018 - 28/11/2018

12/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/12/2018 - 12/12/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 10/12/2018 - 12/12/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 10/12/2018 - 14/12/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 13/12/2018 - 17/12/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 14/12/2018 - 18/12/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
17/12/2018 - 21/12/2018
 

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