This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

Click on the location to go directly to the booking page. 05/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 29/05/2018 - 31/05/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
29/05/2018 - 31/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/05/2018 - 31/05/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 29/05/2018 - 31/05/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 30/05/2018 - 01/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
30/05/2018 - 01/06/2018

06/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/06/2018 - 06/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/06/2018 - 06/06/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 04/06/2018 - 06/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/06/2018 - 06/06/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/06/2018 - 07/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/06/2018 - 08/06/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/06/2018 - 08/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/06/2018 - 08/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/06/2018 - 08/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/06/2018 - 11/06/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 11/06/2018 - 13/06/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
11/06/2018 - 15/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 11/06/2018 - 15/06/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 11/06/2018 - 13/06/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 11/06/2018 - 13/06/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
11/06/2018 - 13/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 11/06/2018 - 15/06/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 11/06/2018 - 13/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 13/06/2018 - 15/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
13/06/2018 - 15/06/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
14/06/2018 - 18/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/06/2018 - 19/06/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
18/06/2018 - 20/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
18/06/2018 - 20/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/06/2018 - 20/06/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 18/06/2018 - 20/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/06/2018 - 20/06/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
19/06/2018 - 21/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/06/2018 - 21/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/06/2018 - 22/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/06/2018 - 22/06/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 20/06/2018 - 22/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
21/06/2018 - 25/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/06/2018 - 27/06/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 25/06/2018 - 29/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/06/2018 - 27/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 25/06/2018 - 27/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/06/2018 - 28/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/06/2018 - 28/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/06/2018 - 29/06/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/06/2018 - 29/06/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 27/06/2018 - 29/06/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/06/2018 - 02/07/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 29/06/2018 - 03/07/2018

07/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
02/07/2018 - 06/07/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 02/07/2018 - 06/07/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 02/07/2018 - 06/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/07/2018 - 05/07/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 04/07/2018 - 06/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/07/2018 - 06/07/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
06/07/2018 - 10/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/07/2018 - 10/07/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
09/07/2018 - 13/07/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 09/07/2018 - 11/07/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
09/07/2018 - 11/07/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 09/07/2018 - 13/07/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 09/07/2018 - 13/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/07/2018 - 12/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/07/2018 - 13/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/07/2018 - 13/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/07/2018 - 13/07/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 11/07/2018 - 13/07/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
12/07/2018 - 16/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/07/2018 - 16/07/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 13/07/2018 - 17/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/07/2018 - 18/07/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
16/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/07/2018 - 18/07/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
16/07/2018 - 18/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/07/2018 - 18/07/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
17/07/2018 - 19/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/07/2018 - 20/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/07/2018 - 20/07/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 18/07/2018 - 20/07/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/07/2018 - 20/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/07/2018 - 23/07/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 20/07/2018 - 24/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/07/2018 - 24/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/07/2018 - 25/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/07/2018 - 25/07/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 23/07/2018 - 27/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/07/2018 - 25/07/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
23/07/2018 - 25/07/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 23/07/2018 - 27/07/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 23/07/2018 - 27/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/07/2018 - 25/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/07/2018 - 25/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/07/2018 - 27/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/07/2018 - 27/07/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
25/07/2018 - 27/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/07/2018 - 27/07/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 26/07/2018 - 30/07/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/07/2018 - 30/07/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 30/07/2018 - 01/08/2018

08/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 01/08/2018 - 03/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/08/2018 - 03/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/08/2018 - 07/08/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 06/08/2018 - 10/08/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
06/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/08/2018 - 09/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/08/2018 - 10/08/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
08/08/2018 - 10/08/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 08/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/08/2018 - 10/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/08/2018 - 13/08/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 10/08/2018 - 14/08/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 13/08/2018 - 15/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/08/2018 - 15/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/08/2018 - 15/08/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
13/08/2018 - 17/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/08/2018 - 15/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/08/2018 - 16/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/08/2018 - 17/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/08/2018 - 17/08/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
16/08/2018 - 20/08/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 16/08/2018 - 20/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/08/2018 - 20/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
17/08/2018 - 21/08/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 20/08/2018 - 22/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/08/2018 - 22/08/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 20/08/2018 - 22/08/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 20/08/2018 - 22/08/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
20/08/2018 - 22/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/08/2018 - 22/08/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 21/08/2018 - 23/08/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 22/08/2018 - 24/08/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
22/08/2018 - 24/08/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
22/08/2018 - 24/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/08/2018 - 24/08/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 23/08/2018 - 27/08/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 28/08/2018 - 31/08/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 28/08/2018 - 31/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/08/2018 - 30/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
28/08/2018 - 30/08/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 28/08/2018 - 30/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/08/2018 - 31/08/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/08/2018 - 31/08/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
31/08/2018 - 04/09/2018

09/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
03/09/2018 - 07/09/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 03/09/2018 - 07/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/09/2018 - 05/09/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 03/09/2018 - 07/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/09/2018 - 05/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/09/2018 - 06/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/09/2018 - 07/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/09/2018 - 07/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/09/2018 - 07/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/09/2018 - 07/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/09/2018 - 10/09/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
06/09/2018 - 10/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/09/2018 - 12/09/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 10/09/2018 - 12/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/09/2018 - 12/09/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
10/09/2018 - 14/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/09/2018 - 12/09/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 12/09/2018 - 14/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
13/09/2018 - 17/09/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
17/09/2018 - 19/09/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 17/09/2018 - 19/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 17/09/2018 - 19/09/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 19/09/2018 - 21/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/09/2018 - 21/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/09/2018 - 21/09/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
19/09/2018 - 21/09/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 20/09/2018 - 24/09/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
20/09/2018 - 24/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/09/2018 - 24/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/09/2018 - 24/09/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 21/09/2018 - 25/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/09/2018 - 26/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/09/2018 - 26/09/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
24/09/2018 - 28/09/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 24/09/2018 - 28/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/09/2018 - 26/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/09/2018 - 26/09/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 24/09/2018 - 28/09/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 25/09/2018 - 27/09/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 25/09/2018 - 27/09/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/09/2018 - 28/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/09/2018 - 28/09/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/09/2018 - 02/10/2018

10/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 01/10/2018 - 03/10/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 01/10/2018 - 03/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/10/2018 - 03/10/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 01/10/2018 - 05/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/10/2018 - 04/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/10/2018 - 04/10/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 02/10/2018 - 04/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/10/2018 - 05/10/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 03/10/2018 - 05/10/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
04/10/2018 - 08/10/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/10/2018 - 09/10/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/10/2018 - 09/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/10/2018 - 10/10/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
08/10/2018 - 12/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/10/2018 - 11/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
09/10/2018 - 11/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/10/2018 - 12/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/10/2018 - 12/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/10/2018 - 12/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/10/2018 - 12/10/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 10/10/2018 - 12/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/10/2018 - 12/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/10/2018 - 15/10/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
12/10/2018 - 16/10/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 12/10/2018 - 16/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/10/2018 - 16/10/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 15/10/2018 - 17/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/10/2018 - 17/10/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 15/10/2018 - 19/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/10/2018 - 17/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/10/2018 - 17/10/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
15/10/2018 - 19/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 17/10/2018 - 19/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 17/10/2018 - 19/10/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
18/10/2018 - 22/10/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 18/10/2018 - 22/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/10/2018 - 22/10/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 18/10/2018 - 22/10/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 18/10/2018 - 22/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/10/2018 - 23/10/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
22/10/2018 - 24/10/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
22/10/2018 - 24/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/10/2018 - 24/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/10/2018 - 24/10/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
22/10/2018 - 24/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/10/2018 - 24/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/10/2018 - 25/10/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 24/10/2018 - 26/10/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 24/10/2018 - 26/10/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
24/10/2018 - 26/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
24/10/2018 - 26/10/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/10/2018 - 29/10/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 29/10/2018 - 02/11/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 29/10/2018 - 31/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
29/10/2018 - 31/10/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
31/10/2018 - 02/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 31/10/2018 - 02/11/2018

11/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/11/2018 - 06/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/11/2018 - 07/11/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
05/11/2018 - 07/11/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 05/11/2018 - 09/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/11/2018 - 07/11/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 05/11/2018 - 07/11/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 05/11/2018 - 09/11/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
05/11/2018 - 09/11/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/11/2018 - 07/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
05/11/2018 - 07/11/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/11/2018 - 08/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/11/2018 - 09/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
07/11/2018 - 09/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/11/2018 - 09/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/11/2018 - 12/11/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
08/11/2018 - 12/11/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 08/11/2018 - 12/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/11/2018 - 13/11/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 12/11/2018 - 14/11/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 12/11/2018 - 16/11/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
12/11/2018 - 16/11/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
12/11/2018 - 14/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/11/2018 - 14/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
13/11/2018 - 15/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/11/2018 - 15/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/11/2018 - 15/11/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 14/11/2018 - 16/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/11/2018 - 16/11/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
14/11/2018 - 16/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/11/2018 - 16/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/11/2018 - 19/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/11/2018 - 19/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/11/2018 - 20/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/11/2018 - 20/11/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 19/11/2018 - 21/11/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 19/11/2018 - 21/11/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
19/11/2018 - 23/11/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 19/11/2018 - 23/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/11/2018 - 21/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/11/2018 - 21/11/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/11/2018 - 21/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/11/2018 - 23/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/11/2018 - 23/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/11/2018 - 23/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
21/11/2018 - 23/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/11/2018 - 23/11/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 21/11/2018 - 23/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/11/2018 - 26/11/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
22/11/2018 - 26/11/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
26/11/2018 - 30/11/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
26/11/2018 - 28/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/11/2018 - 28/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/11/2018 - 28/11/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
26/11/2018 - 28/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/11/2018 - 28/11/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 26/11/2018 - 28/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/11/2018 - 29/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
28/11/2018 - 30/11/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/11/2018 - 30/11/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
30/11/2018 - 04/12/2018

12/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 03/12/2018 - 05/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/12/2018 - 05/12/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
04/12/2018 - 06/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/12/2018 - 06/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/12/2018 - 07/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
05/12/2018 - 07/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/12/2018 - 07/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/12/2018 - 07/12/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
05/12/2018 - 07/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/12/2018 - 07/12/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/12/2018 - 10/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
07/12/2018 - 11/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/12/2018 - 12/12/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 10/12/2018 - 12/12/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 10/12/2018 - 14/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/12/2018 - 12/12/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 10/12/2018 - 14/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/12/2018 - 12/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/12/2018 - 12/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/12/2018 - 13/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/12/2018 - 13/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/12/2018 - 14/12/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
12/12/2018 - 14/12/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 13/12/2018 - 17/12/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 14/12/2018 - 18/12/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 14/12/2018 - 18/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/12/2018 - 18/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
14/12/2018 - 18/12/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
14/12/2018 - 18/12/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 14/12/2018 - 18/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/12/2018 - 18/12/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
17/12/2018 - 21/12/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
17/12/2018 - 21/12/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 18/12/2018 - 20/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/12/2018 - 21/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/12/2018 - 21/12/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/12/2018 - 21/12/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 19/12/2018 - 21/12/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/12/2018 - 21/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/12/2018 - 21/12/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/12/2018 - 21/12/2018

01/2019
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/01/2019 - 04/01/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/01/2019 - 04/01/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/01/2019 - 09/01/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/01/2019 - 09/01/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/01/2019 - 17/01/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 31/01/2019 - 04/02/2019

02/2019
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/02/2019 - 15/02/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/02/2019 - 27/02/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/02/2019 - 04/03/2019

03/2019
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/03/2019 - 06/03/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2019 - 08/03/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/03/2019 - 15/03/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/03/2019 - 22/03/2019
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 25/03/2019 - 27/03/2019

05/2019
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/05/2019 - 09/05/2019
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 20/05/2019 - 22/05/2019
 

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