Overview
The Supporting Cisco Devices for Field Technicians (FLDTEC) training teaches you knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, unified computing system (UCS), and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades.
This training prepares you for the 800-150 FLDTEC v1.0 exam. If passed, you earn the Cisco Certified Technician (CCT) Field Technician certification.
How You'll Benefit
This training will help you:
- Gain the knowledge you need to maintain on-site Cisco technologies
- Qualify for professional-level job roles in collaboration, data center, and routing and switching
- Prepare for the 500-150 FLDTEC 1.0 exam
What to Expect in the Exam
Supporting Cisco Devices for Field Technicians (500-150 FLDTEC) v1.0 is a 120-minute exam associated with the CCT Field Technician certification. This exam tests your knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms, including:
- Hardware identification
- Cabling
- Configuration backup and restoration
- Software upgrades/downgrades
Who should attend
- Field Engineers
- Cisco Virtual Internetworking Support Engineers (VISE)
- Cisco Technical Assistance Center (TAC) Engineers
- High Touch Operations Managers (HTOM)
- Consulting Engineers
- Network Engineers
- Technical Program Managers
Prerequisites
There are no formal prerequisites for this training. However, you should have an understanding of the exam topics before taking the exam, including:
- Network Foundations
- Common Service Tasks and Tools
- Cisco Software
- Cisco Infrastructure and Collaboration Architecture
- Cisco Hardware Replacement
- Cisco UCS and Data Center Architecture
These skills can be found in the following Cisco Learning Offerings:
Course Objectives
- Evaluate common network devices, components, and basic functionality
- Describe Cisco hardware families, their roles, and functions in a typical enterprise deployment
- Discover operating systems and command line interface (CLI) commands used to service Cisco products
- Compare common tasks and tools used to support Cisco equipment service tasks in field deployment scenarios
- Identify key tools and processes used when installing Cisco hardware components and devices
- Compare various processes and tools used to support deployment of Cisco software images and device configurations
- Identify the placement of key infrastructure components, common endpoints, and collaboration devices in an enterprise network
- Differentiate between on-premises, cloud, and hybrid collaboration deployment models
- Explain the five main components of Cisco on-premises collaboration deployments, including their functions and key features
- Describe the role of collaboration infrastructure in supporting video endpoints, including Cisco Telepresence Management Suite, Cisco Meeting Server, and Cisco Meeting Management
- Explain how Cisco Webex integrates meetings, team collaboration, and calling features
- Identify the high-level steps for replacing Cisco infrastructure devices, Cisco UCS infrastructure components, and their field replaceable units
- Identify the form factors and field replaceable units found in Cisco Catalyst switches, Cisco ISR, Cisco 8000 Series, and Cisco NCS routers, and Cisco Catalyst Edge platforms
- Identify the interfaces and replaceable components in Cisco Meraki switches as well as follow tasks when replacing the switch itself
- Identify the main product series, field replaceable units, and management platforms for Cisco Secure Firewall devices and Cisco ASR routers
- Identify the high-level steps for replacing Cisco collaboration endpoints and hardware components
- Locate key network devices and their function in a common data center topology
- Indicate which data center components are virtualized in a common data center topology
- Match the UCS devices to their common placement in a customer network
- Match UCS management tools to their common use case
- Identify the high-level steps for replacing Cisco Nexus and MDS switches their field replaceable units
- Identify the configuration steps required in NX-OS when replacing data center network devices
- Summarize the high-level steps for replacing hardware components in UCS B-series, C-series, E-series, and X-series devices
- Differentiate the node replacement process in the Cisco UCS 5108 Blade Server Chassis from the Cisco UCS X9508 Server Chassis
Outline
- Networking Foundations
- Cisco Equipment and Hardware Foundations
- Cisco IOS Software Foundations
- Common Services Tasks & Tools
- Installing Replacement Hardware
- Implementing Cisco Software and Configurations
- Campus Design Considerations
- Cisco Equipment and Hardware
- Service Knowledge and Process
- Cisco UCS & DC Architecture & Management
- Cisco Data Center Hardware Replacement
- Cisco UCS Hardware Replacement