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Instructor-Led Online Training (ILO)
Live Online Classes in the Virtual Classroom

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Cisco Jabber End User for PCs (JABBERPC)


Course Overview

This course provides the basic knowledge that the end user requires to use Cisco Jabber.

Group Size: Up to 10 people per session

Duration: 1 Day of 4 Sessions

  • 09.00 – 10.30
  • 10.30 – 12.00
  • 13.00 – 14.30
  • 14.30 – 16.00

Training Room Prerequisites:

  • Meeting Room
  • PC per attendee with Cisco Jabber
  • Phone per attendee

Who should attend

Cisco Jabber End Users


No Prerequisites

Course Objectives

Upon successful completion, delegates will be able to:

  • Logging in & automating the login process/Logging Out
  • Understand the Cisco Jabber options menu
  • Understand the difference between softphone and deskphone mode
  • Change availability status (manual/automatic)
  • Create custom availability status messages
  • Basic call handling – Answer calls, make calls, place calls on hold
  • Advanced call handling – Transfer calls, conference calls, call forward
  • Start an Instant Message conversation
  • Send Messages and Files
  • Modify Sounds and Notifications
  • Add More People to an Instant Messaging Conversation
  • Use Video with messaging and calls
  • Share Programs on Your Computer with Other Computers
  • Show conversation history
  • Access voicemails
  • Manage contacts and contact groups
  • View calendar appointments
Online Training Onsite

Duration 1 day

Classroom Training Onsite

Duration 1 day

Currently there are no training dates scheduled for this course.  Enquire a date