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Instructor-Led Online Training (ILO)
Live Online Classes in the Virtual Classroom

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Cisco Jabber End User for Mac, iPhone & iPad (JABBERAPPLE)


Course Overview

This course provides the basic knowledge that the end user requires to use Cisco Jabber on a Mac, iPhone & iPad.

Group Size: Up to 10 people per session

Duration: 1 Day of 4 Sessions

  • 09.00 – 10.30
  • 10.30 – 12.00
  • 13.00 – 14.30
  • 14.30 – 16.00

Training Room Prerequisites:

  • Meeting Room
  • MAC per attendee with Cisco Jabber
  • iPad per attendee
  • iPhone per attendee
  • Phone per attendee

Who should attend

Cisco Jabber end users using Apple devices.


No Prerequisites

Course Objectives

Upon successful completion, delegates will be able to:


  • Logging in & automating the login process/Logging Out
  • Understand the Cisco Jabber options menu
  • Understand the difference between softphone and deskphone mode
  • Change availability status (manual/automatic)
  • Create custom availability status messages
  • Basic call handling – Answer calls, make calls, place calls on hold
  • Advanced call handling – Transfer calls, conference calls, call forward
  • Start an Instant Message conversation
  • Send Messages and Files
  • Modify Sounds and Notifications
  • Add More People to an Instant Messaging Conversation
  • Use Video with messaging and calls
  • Share Programs on Your Computer with Other Computers
  • Show conversation history
  • Access voicemails
  • Manage contacts and contact groups
  • View calendar appointments


  • Signing into Cisco Jabber
  • Using Bluetooth headset with Cisco Jabber
  • Using Cisco Jabber from 3rd party applications such as Safari
  • Using Instant Messaging
  • Make & receive audio calls
  • Make and receive video calls
  • Setup WebEx meetings
  • Search and communicate with contact
  • Change availability status
  • Access voicemail


  • Sign in and out
  • Place and receive calls over your organization's WLAN
  • Place and receive calls over a VPN
  • Understand how calls handoff to and from desk phone
  • Use Visual voice messages
  • Use the Directory
  • Add favourites
  • Use picture integration
  • Use voice dialling
  • Use Disco Jabber IM integration
Online Training Onsite

Duration 1 day

Classroom Training Onsite

Duration 1 day

Currently there are no training dates scheduled for this course.  Enquire a date