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Instructor-Led Online Training (ILO)
Live Online Classes in the Virtual Classroom

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PPM Center 9.x Essentials Training (PPM120)


Who should attend

This course is recommended for all members of your PPM project team, including project managers, business analysts, technical administrators, and functional experts.

Course Objectives

At the end of the course, you will be able to:

  • Identify business processes that can be automated through PPM Center.
  • Write basic design requirements for a PPM Center implementation.
  • Create and process requests by using PPM Center.
  • Set up user accounts to define who has access to PPM Center and what functionalities they have permission to use.
  • Personalize your PPM Center Dashboard according to your specific requirements as an end user.
  • Publish and distribute Dashboard modules.
  • Design and configure request workflows to automate request resolution processes.
  • Configure request types to identify information that needs to be collected during request resolution processes.
  • Identify requirements for integrating request and package processes.

Course Content

This classroom course is an ideal way to launch your Project and Portfolio Management (PPM) Center implementation, and will create a solid foundation for your implementation decisions. An experienced instructor will guide participants using hands-on exercises through the design and configuration of the major setup components of Demand Management and Deployment Management to enable automation of your organization's processes.

  • Course Overview
  • Introduction to Requests, Packages, and Project Tasks
  • Managing User Accounts and Licenses
  • Managing Security
  • Personalizing your Dashboard
  • Configuring Dashboard Modules
  • Designing Workflows
  • Basic Workflow Configuration
  • Configuring Decision Step Sources
  • Controlling Data Integrity Using Validations
  • Configuring Request Processes
  • Request Type and Request Header Type Overview
  • Configuring Request Header Types
  • Configuring Request Types
  • Configuring Project Types
  • Using Request Type Rules
  • Using Request Statuses and Status Dependencies
  • Automating System Executions in Requests
  • Integrating Parallel Request Processes
  • Appendices: Using Out-of-the-Box Workflows and Using Out-of-the Box Request Types
Online Training

Duration 4 days

Price (excl. VAT)
  • £ 2,240.-
Classroom Training

Duration 4 days

Price (excl. VAT)
  • United Kingdom: £ 2,240.-


Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
1 hour difference
17/05/2021 ― 20/05/2021 Online Training Time zone: Central European Summer Time (CEST)