Multi-Vendor Collaboration for Field/Support Engineers (MVCFE)

Course Description Schedule Course Outline

Course Overview

Unified Communications is a complicated technology to deploy across a Multi-Vendor environment. This class will focus upon the core elements from key Unified Communications vendors including Cisco and Microsoft.

This workshop delivers key focus around Cisco Unified Communications 8/8.5, integration with business presence, delivery of desktop architectures with both Cisco and Microsoft OCS/Lync and integration through standards including SIP/SIMPLE and XMPP. Delegates will have the opportunity to install Cisco Unified Communications Manager software in a virtual environment and configure from scratch through to more complex integration scenarios.

Each workshop delivers in-depth understanding regarding the design, integration, configuration and troubleshooting aspects of a Multi-Vendor environment.

Who should attend

Field Engineers, Technical Integrators, and Support Engineers with an existing background in Unified Communications needing Multi-Vendor Unified Communications experience and information


Delegates must have good working knowledge of Unified Communications and associated protocols and be competent in Cisco Networking (CCVP desirable)

Course Objectives

After completing this course, the delegate should be able to:

  • Deliver a multivendor platform through Cisco and the UCSF
  • Understand the technical design challenges for Microsoft OCS and Lync
  • Design, deliver and integrate multivendor dial-plans for Voice, Video and Applications
  • Create collaboration foundation (MOC, UPC, IPC, IPT)
Classroom Training
Modality: G

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,475.-
Enroll now

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