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Cisco Unified Communications Manager Version 10 Intermediate Administration (CUCMI V10)


Course Overview

This instructor-led course focuses on the administration of Cisco Unified Communications Manager. There is a strong emphasis on lab oriented tasks for delegates to configure and verify Cisco Unified Communications Manager. The course runs as a ‘workshop’ environment where delegates can focus on specific areas of interest to them.

Who should attend

Administrators or anyone who or needs an understanding of Cisco Unified Communications Manager administration and implementation e.g. Customer, Employees, Channel Partner / Reseller.


A basic knowledge of data and voice networks. Delegates do not require any previous experience with Cisco Unified Communications Manager.

Course Objectives

The course will provide the skills and knowledge necessary for basic day-to-day administration and management tasks of Cisco Unified Communications Manager in a single cluster deployment. The focus will be on the administrative tasks required for adding, moving and changing IP phones as well as administering user telephony features.

Classroom Training

Duration 2 days