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FL-CUCIMP
Cisco UC IM & Presence Implementation with Jabber v9 (CUCIMP)
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Course Overview
This instructor-led workshop focuses on configuration, administration and basic troubleshooting of Cisco Unified Communications Manager IM and Presence in single and multi-site deployments. The workshop will provide the skills and knowledge necessary for the initial configuration of Cisco Unified Communications Manager IM and Presence as well as troubleshooting, day-to-day administration and management tasks.
Who should attend
Support and deployment personnel, Administrators, Anyone who or needs an understanding of the Cisco Unified Presence implementation e.g. Channel Partner / Reseller, Customer, Employees
Prerequisites
- Knowledge of data and voice networks.
- Delegates do not require any previous experience with IM and Presence server or Cisco Unified Communications Manager
Course Content
This course runs as an open course in a flexible format based on the needs of the delegates. Alternatively, it can be tailored to meet the needs of a specific customer implementation and delivered to a closed group of delegates. Additional topics, such as Cisco Unified Communications Manager Express Integration, may be added on request.