Cisco UC IM & Presence Implementation with Jabber v9 (CUCIMP)

Course Description Schedule Course Outline

Course Overview

This instructor-led workshop focuses on configuration, administration and basic troubleshooting of Cisco Unified Communications Manager IM and Presence in single and multi-site deployments. The workshop will provide the skills and knowledge necessary for the initial configuration of Cisco Unified Communications Manager IM and Presence as well as troubleshooting, day-to-day administration and management tasks.

Who should attend

Support and deployment personnel, Administrators, Anyone who or needs an understanding of the Cisco Unified Presence implementation e.g. Channel Partner / Reseller, Customer, Employees


  • Knowledge of data and voice networks.
  • Delegates do not require any previous experience with IM and Presence server or Cisco Unified Communications Manager

Course Content

This course runs as an open course in a flexible format based on the needs of the delegates. Alternatively, it can be tailored to meet the needs of a specific customer implementation and delivered to a closed group of delegates. Additional topics, such as Cisco Unified Communications Manager Express Integration, may be added on request.

Classroom Training
Modality: G

Duration 2 days

Price (excl. VAT)
  • United Kingdom: £ 995.-
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