Cisco Unified Personal Communicator (CUCIMOC)

Course Description Schedule
 

Course Overview

On completion of this session, delegates will have a basic knowledge of the use Cisco Unified Personal Communicator.

Each session is 90 minutes in duration and can accommodate 10 delegates per session.

4 sessions can be run in 1 day.

This course requires:

  • A room with a minimum 5 phones and PC’s set up
  • PC’s loaded with Cisco Unified Personal Communicator

Prerequisites

Basic PC skills

Course Content

  • Making and receiving calls
  • Hold
  • Transferring calls
  • Conference Calls
  • Utilising the company directory
  • Using Presence, changing status’s
  • Viewing colleagues status’s
  • Conference calls
  • How to create, edit and delete personal contacts
  • Sending Instant messages
  • View and play voicemails
Classroom Training
Modality: C

Duration 4 sessions

Enroll now
 

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