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Cisco Unity Connection Version 10 Basic Administration (CUC V10)


Course Overview

This instructor-led course focuses on the administration of Cisco Unity Connection. There is a strong emphasis on lab oriented tasks for delegates to configure and verify Cisco Unity Connection and Cisco Unified Communications Manager. The course runs as a ‘workshop’ environment where delegates can focus on specific areas of interest to them.

Who should attend

Administrators or anyone who or needs an understanding of Cisco Unity Connection administration and implementation e.g. Customer, Employees, Channel Partner / Reseller.


A basic knowledge of data and voice networks. Delegates do not require any previous experience with Cisco Unity Connection. This course is an add-on to the Cisco Unified Communications Manager version 10 Administration courses. This Cisco Unity Connection course and the Cisco Unified Communications Manager Administration course must be combined as a single course.

Course Objectives

The course will provide the skills and knowledge necessary for day-to-day administration and management tasks of Cisco Unity Connection in a Cisco Unified Communications Manager deployment. The focus will be on the administrative tasks required for adding, moving and changing voicemail users as well as administering Cisco Unity Connection messaging features.

Classroom Training

Duration 1 day


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