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220-902 - CompTIA A+ Certification (VOU-220-902)

Course Description Schedule Course Outline
 

Course Overview

This 5-day A 2015 Part 2 event is intended for those wishing to study towards CompTIA A Certification. A is a foundation-level course designed for IT professionals with around 1 year's experience whose job role is focused on PC support.

Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues, apply troubleshooting skills, provide appropriate customer support, and understand the basics of virtualization, desktop imaging, and deployment.

Please note - There are two parts to the CompTIA A+ certification:

220-901 - CompTIA A+ Certification (VOU-220-901) is the first course, and prepares for exam 220-901

220-902 - CompTIA A+ Certification (VOU-220-902) is the second course, and prepares for exam 220-902.

Who should attend

CompTIA A certification is aimed at IT professionals with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst.

Prerequisites

Delegates must have basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course:

  • Use a keyboard and mouse.
  • Recognize the main components of a PC and different data media such as USB drives and DVD.
  • Start the computer and navigate the desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use Internet Explorer to view websites.

Course Objectives

  • Install, configure, and troubleshoot Microsoft Windows, and an overview of Linux and Mac OS PC operating systems (plus iOS, Android and Windows mobile devices).
  • Configure and manage PC and mobile device network connectivity plus users, groups, and shared resources in a typical SOHO network.
  • Use anti-virus tools to prevent and recover from malware infections.
  • Configure access control measures, such as authentication, security policy, encryption, and firewalls.
  • Perform basic PC maintenance while working safely and responsibly and communicate effectively with customers.
Classroom Training

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,371.-
Online Training

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,371.-
 

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