Cisco TelePresence Installation and Configuration Training (TICT)

Course Description Schedule Course Outline

Course Overview

The Cisco TelePresence Installation and Configuration Training version 1.0 instructor-led course offered by High-Touch Delivery Learning Services will provide participants with the skills and knowledge needed to install and configure the main infrastructure components of a Cisco TelePresence® network. Infrastructure devices covered in this course include:

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Management Suite (TMS)
  • Cisco TelePresence Multipoint Control Unit (MCU)
  • Cisco TelePresence Server
  • Cisco TelePresence Multipoint Switch (CTMS)
  • Cisco TelePresence MSE8000 and associated blades
  • Cisco TelePresence Manager
  • Cisco TelePresence Conductor

In addition, this course covers provisioning of Cisco TelePresence System endpoints and Cisco® Unified IP Phones from Cisco UCM and configuring Session Initiation Protocol (SIP) trunks to link Cisco UCM to Cisco VCS.

Who should attend

This course is designed for engineers responsible for installing and configuring a TelePresence network. The primary audience for this course includes:

  • Customer support providers who provide second- and third-level support rather than first-level helpdesk support
  • Partner technical professionals


Following are the prerequisites for this course:

  • CI-TSOT] or equivalent knowledge and experience
  • Networking knowledge including IPv4 addressing, OSI 7-layer model, uses of switches and routers, DHCP, cabling, and DNS

Course Objectives

Upon completion of this course, you should be able to:

  • Install Cisco TelePresence appliance hardware and the Cisco TelePresence MSE 8000 chassis and assign IP addressing information; install Cisco TelePresence Management Suite (TMS) on a preconfigured window server and configure basic settings
  • Describe hardware requirements for Cisco TelePresence Manager and Cisco TelePresence Multipoint Switch
  • Describe how the Cisco UCM and Cisco VCS interact; describe which endpoints interoperate and how the Cisco TelePresence Server can be used to facilitate any endpoint working with any other endpoint
  • Configure the basic settings needed on a Cisco VCS; interpret the messages sent by H.323 and SIP endpoints during a registration, a call, and a deregistration
  • Recall and describe video and audio standards used in Cisco TelePresence; describe call routes suing the Cisco VCS and Cisco UCM devices; provision Cisco TelePresence System endpoints and Cisco Unified IP Video Phones using Cisco UCM, Cisco TMS, and Cisco VCS
  • Create search rules and transforms, a DNS zone, and subzones on the Cisco VCS for a given scenario; configure a firewall traversal connection and describe its effects on devices
  • Configure a Cisco TelePresence Multipoint Switch, a Cisco TelePresence MCU, a Cisco TelePresence Server, Cisco TMS, Cisco TelePresence Conductor, and a Cisco ISDN Gateway; describe the operation of Cisco TelePresence Manager
  • Describe clustering capabilities of Cisco VCS, Cisco TMS, Cisco TelePresence Conductor, Cisco TelePresence Multipoint Switch, Cisco TelePresence Manager, Cisco TelePresence MCU, and Cisco TelePresence Server
  • Describe the roles of a LAN and of QoS on a telepresence network
  • Describe basic security features on Cisco TelePresence endpoints and infrastructure devices and the encryption capabilities of SIP and H.323 registrations and calls
  • Use the Cisco VCS to prevent both calls and registrations of certain endpoints and describe the effects of authentication on Cisco TMS provisioning
Classroom Training
Modality: G

Duration 5 days

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