Cisco Intelligent Automation for Cloud 4.0: Operation and Administration (IACOA)

Course Description Schedule Course Outline

Course Overview

The Cisco® Intelligent Automation for Cloud (IAC) 4.0 Operation and Administration training is an instructor-led, lab-based, hands-on course offered by Cisco High-Touch Delivery Learning Services. It covers the ongoing operation and administration of Cisco IAC 4.0.

You receive hands-on experience managing tenants, organizations, and users in a multitenant environment; making changes to networks and computing and storage resources; and monitoring system health and resource capacity. Troubleshooting and remediation of common Cisco IAC errors are also covered.

Additionally, the Cisco IAC financial management processes are reviewed so you can recognize the different financial management roles and manage billing rates.

This course combines lecture materials and hands-on labs throughout to help ensure that you are able to successfully operate and administer the Cisco IAC software.

This is a Cisco Learning Services course and is delivered directly by Cisco.

Who should attend

This training is designed for cloud administrators and other technicians whose organizations have installed Cisco IAC 4.0 and who are tasked with the ongoing operation and management of the solution.

Targeted roles include:

  • Cloud administrators
  • Automation architects and developers
  • Technical consultants
  • Technically oriented service designers and developers


Cisco recommends that you have the following prerequisite knowledge and skills:

  • Familiarity with enterprise software installation and maintenance in a Microsoft Windows or Linux environment
  • Familiarity with Microsoft Active Directory and Lightweight Directory Access Protocol (LDAP) to configure directory integration
  • Computing, storage, and networking fundamentals

You should be familiar with the Cisco IAC 4.0 or 3.0 implementation in your organization or have completed the Cisco IAC 4.0 Implementing and Configuring course.

Course Objectives

At the end of the course, you should be able to:

  • Recognize the five software components that make up Cisco IAC and how they fit in the Cisco IAC solution
  • Use the portals to manage and administer the cloud components and configuration options that make up a typical Cisco IAC installation
  • Manage accounts, organizations, and users in a single-tenant or multitenant environment
  • Recognize the Cisco IAC financial management personas and their roles in creating billing-rate definitions and billing-rate tables
  • Provision and administer virtual data centers and virtual machines
  • Compare and contrast the views and capabilities that come with different role-based access control assignments in the Cisco IAC solution
  • Use the portals to monitor and manage system health and resource consumption and remediate errors
Classroom Training
Modality: G

Duration 2 days

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Online Training
Modality: U

Duration 2 days

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