Hosted Collaboration Service Foundation (HCSF)

Course Description Schedule Course Outline
 

Course Overview

The Hosted Collaboration Service Foundation (HCSF) course is a virtual instructor-led, lab-based, hands-on course offered by Cisco® Learning Services. This course focuses on the entire Cisco Hosted Collaboration Service environment and introduces participants to the roles of the data center, aggregation, fulfillment, and application architecture.

This is a Cisco Learning Services course and is delivered directly by Cisco.

Who should attend

This course is designed to give participants an in-depth introduction to Cisco Hosted Collaboration Service (HCS), its features, capabilities and components either as a single course or in preparation for intermediate level courses. Targeted roles include:

  • System engineers
  • Technical support personnel
  • Channel partners and resellers
  • Partner sales executives

Prerequisites

Cisco recommends that you have the following prerequisite knowledge and skills:

  • Knowledge of Cisco Unified Communications Manager functionality
  • Recommended courses: !CI-UCMF and !CI-CCNDC

Course Objectives

By completing this course, you should be able to describe:

  • The overall HCS capabilities and deployment modules
  • The HCS aggregation layer function and components for both local and central breakout
  • The service fulfillment layer function and components including Hosted Collaboration Mediation Fulfillment and Cisco Unified Communications Domain Manager
  • Endpoint and conferencing options available to HCS customers including on premise and cloud based Collaboration Meeting Rooms (CMR)
  • The role of Cisco Prime™ Collaboration Assurance and Hosted Collaboration Mediation Fulfillment in monitoring and reporting on an HCS environment
Online Training
Modality: U

Duration 2 days

Price (excl. VAT)
  • United Kingdom: £ 1,626.-
Enroll now
 

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