Implementing Cisco Collaboration Devices (CICD)

Course Description Schedule Course Outline
 

Course Overview

This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. A new type of lab called a Discovery lab is introduced. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way. The course also contains Challenge labs. Challenge labs are labs where students test their knowledge gained through a lesson or multiple lessons.

*SPECIAL OFFER*

Book the Implementing Cisco Collaboration Devices (CICD) & Implementing Cisco Video Network Devices, Part 2 (CIVND2) courses with Fast Lane before the end of December 2017 and we will bundle in the 'Implementing Cisco Video Network Devices, Part 1' (CIVND1) e-learning course FREE of charge, a saving of $395.00!!!

(Terms & Conditions apply)

Who should attend

This course is designed for individuals looking to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence. This course is required for delegates looking to achieve CCNA Collaboration.

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • Completion of the CIVND1 Implementing Cisco Video Network Devices, Part 1 e-Learning

Course Objectives

After successful completion of this course, the student will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Follow On Courses

Classroom Training
Modality: C

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,378.-
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Online Training
Modality: L

Duration 5 days

Price (excl. VAT)
  • United Kingdom: £ 2,378.-
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E-Learning Cisco Digital Learning
Modality: P
Price (excl. VAT)
  • United Kingdom: US$ 1,495.-
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