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Collaboration Architecture Foundation (CAF)

Course Description Schedule Course Outline

Course Overview

This class is designed as an introduction to Cisco Collaboration technologies. This accelerated learning will introduce the students to the following:

  • Design and Deployment CUCM
  • Design and Deployment of CUCM BE 6k
  • Design and Deployment CUCM Dial Plan
  • CUCM Licensing and Cisco Prime
  • Conferencing Design and Evolution
  • Design and Deployment CUCM - LAB
  • Design and Deployment Collaboration Edge
  • Design and Deploy Desktop & Mobile Clients with mobility
  • Cisco Jabber Guest
  • Design and Deployment Collaboration Edge - LAB
  • Customer Care Design
  • Web Conferencing Design

Who should attend

Who should attend:

  • Collaboration System Engineers who require updated features of Cisco Collaboration Architecture solutions version 10.
  • Traditional ‘Tandberg’ Video partners wishing to get familiar with the Cisco Collaboration portfolio.


Familiarity with networking technologies and terminologies such as:

  • IP Addressing
  • Routing
  • Switching
  • Quality of Service mechanisms
  • Concept of codecs

Course Objectives

In addition to the theory based instruction from Collaboration design through to deployment, the learner will also meet these overall objectives through hands on labs:

  • Perform General Cisco Unified Communication Manager (CUCM) Administration
  • Configure CUCM 9.0 Basic Settings
  • Configure Serviceability Administration
  • Configure SCCP Endpoints in CUCM 9.0
  • Manage Endpoints
  • Configure Voice Gateways
  • Configure a Dial Plan
  • Configure Regions, Locations based CAC
  • Configure SRST
  • Configure Jabber with EDGE functionality
  • Explain new Jabber 9.7 “end user” capabilities
  • Configure WebEx escalation from Jabber
  • Implement IM/Presence nodes High availability
Classroom Training
Modality: C

Duration 2 days

Enroll now
Online Training
Modality: L

Duration 2 days

Price (excl. VAT)
  • United Kingdom: £ 900.-
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