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Multi-Vendor Collaboration for System/Design Engineers (MVCSE)

Course Description Schedule Course Outline

Detailed Course Outline

Course introduction

  • Collaboration Terminology
  • Understanding customer drivers for CEBP and CEBT
  • Understanding the Multi-Vendor Collaboration proposition

Designing Cisco Collaboration Solutions

  • Understand the drivers for Cisco in the user space
  • Design solutions for CUCM
  • Understand the migration from Cisco UC 4/5/6/7/8 to Cisco v9
  • Meeting customer application expectations

Integration of the Cisco Unified Client Services framework (UCSF)

  • Application Development Framework
  • Understanding WebEx & Cloud integration
  • CUAE
  • CVP
  • On premise vs. On demand
  • Designing a Cisco Workspace integrating any vendor client
  • User integration
  • Delivery of the “any-to-any” solution using Cisco technology
  • Reachability
  • Contactability
  • Mobility

Rich Presence as a tool for re-routing to non enterprise devices

  • Provisioning of a workspace beyond the boundaries of IP
  • Smart phone integration (iPhone, Blackberry, tablets)

Microsoft LYNC

  • Understanding Lync
  • The “VoIP as you are” proposal
  • Understanding Lync features and server roles
  • Designing Lync solutions for Collaboration
  • Understanding Exchange and AD integration for single and multisite environments
  • Understanding mediation servers and PSTN gateways
  • Provisioning Microsoft LYNC Communication server
  • Provisioning LYNC dial-plan and Class of Service
  • Designing IM and Presence integration for user environments
  • LC (Lync Communicator)

Cisco Unified Communications Manager IM & Presence

  • Designing IM & Presence server
  • Designing IM & Presence server for Multivendor integration
  • LYNC
  • SIP
  • Designing IM & Presence for federation
  • XMPP
  • SIP/SIMPLE
  • Collaboration through CEBT

Deploying multivendor dial-plans

  • Understanding the AD dial-plans
  • Managing LYNC dial-plan design
  • Cisco dial-plan design

LYNC dialler rules and translation

  • Microsoft Class of Service

Designing a consistent dial-plan for Multivendor

  • Cisco to Microsoft
  • Integrating with SIP Service Providers
  • External SIP integration for PSTN breakout
  • SIP service provider

Virtualisation of Collaboration environment

  • UCS for UC
  • Understanding Vmware
  • Understanding Hyper-V deployment for Microsoft

Understanding the cloud integration for Multivendor Solutions

  • Understanding the MSP (micro service provider) concept
  • Designing CEBT for client to customer integration
  • Understanding the cloud integration for IM & Presence
 

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