> > MVCFE Detailed outline

Multi-Vendor Collaboration for Field/Support Engineers (MVCFE)

Course Description Schedule Course Outline

Detailed Course Outline

Course introduction

  • Unified Communications Terminology
  • Unified Communications as part of Collaboration
  • Cisco Unified Communications solutions (v 7/8.x & 8.5)

Running Cisco Unified Communications Manager in VMware.
Virtual Machine requirements for running Cisco Unified Communication Manager.
Cisco Unified Communications Manager Software Installation

  • Microsoft Unified Communications solutions (OCS, LYNC)
  • Defining and Designing Collaboration

Implementing and Supporting Cisco Unified Client Services framework (UCSF)

  • Application Development Framework
  • Cisco technology for Cisco Intelligent Network
  • Cisco Workspace integrating any vendor client
  • User integration
  • Delivery of the “any-to-any” solution using Cisco technology

Configuring and managing reachability Configuring contactability Configuring and supporting Rich Presence

Microsoft OCS and LYNC

  • Understanding OCS features and services
  • Configuring OCS integration for VoIP as you are
  • Understanding Microsoft integration to Unified Communications (Cisco)
  • Configuring LYNC Communication server
  • Installing and Configuring MoC (Microsoft Office Communicator)
  • Installing and Configuring LC (Lync Communicator)

Cisco Unified Communications Manager Presence

  • Configuring CUPS server for UPC
  • Understanding and Configuring CUPS server for proxy to OCS/LYNC
  • Understanding CUPS for federation
  • Understanding and implementing CUPS for XMPP
  • CUPS server for future UCSF integration (UCM8.x and UPC8.x)

Understanding Video within Unified Communications

  • Supporting Multivendor UC video integration
  • Installing and Configuring Desktop video
  • Configuring Video Service Integration
  • Supporting Dial-plans for Video

Business Video Integration

  • Understanding business video
  • Designing a network for Video Integration
  • Delivering desktop video with Microsoft
  • Delivering Desktop video with Cisco

Deploying multivendor dial-plans

  • Deploying AD dial-plans for OCS/LYNC
  • Configuring OCS/LYNC dialer rules and translation
  • Understanding Microsoft Class of Service
  • Designing a consistent dial-plan for Multivendor
  • Configuring Cisco “Class of Control” for Microsoft integration
  • Deploying Cisco “Class of Control”

Integrating with SIP Service Providers
Understanding the cloud integration for collaboration
Understanding the cloud integration for Unified Communications
Troubleshooting Multivendor Unified Communications Environments

  • Troubleshooting OCS
  • Troubleshooting MoC and CUCIMOC
  • Troubleshooting CUPC with Multivendor Workspaces
  • Troubleshooting Multivendor Dial Plans
  • Troubleshooting SIP and CSTA
  • Troubleshooting Multivendor Environments with LYNC front end server
  • Troubleshooting multivendor environments with OCS front end server
  • Troubleshooting Multivendor environments with Cisco RTMT, Serviceability and Dashboard

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!