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Cisco UC IM & Presence Implementation with Jabber v9 (CUCIMP)

Course Description Schedule Course Outline

Detailed Course Outline

  • IP Telephony Overview
  • IP Telephony Call Flows
  • IM and Presence Architecture
  • Design considerations
  • Cisco Unified Communications Manager for IM and Presence Licensing
  • Cisco Unified Communications Manager features. IM and Presence server features
  • Basic IP phone configuration on Cisco Unified Communications Manager
  • Configuring Cisco Unified Communications Manager for integration with IM and Presence
  • Configuring the IM and Presence server for integration with Cisco Unified Communications Manager
  • IM and Presence server system & security parameters
  • LDAP integration
  • Cisco Unified Client Services Framework
  • Bandwidth Capability of Cisco Unified Client Services Framework devices
  • Cisco Unified Personal Communicator client
  • Cisco Jabber clients
  • CTI Desk phone control
  • Making voice and video calls
  • Point-to-point video calls
  • Multipoint Videoconferencing
  • Point-to-point Instant Messaging (Chat)
  • Persistent Chat
  • IM Forking
  • IM compliance
  • SIP and XMPP client authentication policy
  • Presence Gateway configuration
  • IM and Presence Login Banner
  • IM and Presence Security Considerations
  • IP Phone Messenger
  • Multi-site deployments and inter-cluster configuration
  • IM and Presence server Routing Communication types
  • Cisco Unified Personal Communicator and Cisco Unity Connection voicemail integration
  • Federations and inter-domain configuration
  • Disaster Recovery System
  • Monitoring and Troubleshooting

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