Cisco Unity Connection 10.0 Workshop (CUC10W)

Cisco Unity Connection

• Size and design a voice messaging deployment
• Understand the product evolution and optimization from previous versions
• Integrate Cisco Unity Connection with Cisco Unified Communications Manager
• Describe System Settings
• Setup Templates and Class of Service
• Synchronize users from LDAP server and Cisco Unified Communications Manager
• Configure dial plans, call routing, and call handlers
• Configure Unified Messaging
• Describe and configure voice messaging networking
• Troubleshoot most common Issues
• Understand Cisco Unity Connection Survivable Remote Site Voicemail (SRSV)
• Describe video greetings with Cisco Media Sense
• Introduction to Cisco Prime Collaboration Provisioning and administration of voice messaging users

Lab Exercises
Configure Cisco Unity Connection

• Integrate Cisco Unity Connection with the Cisco Unified Communications Manager and PLM
• Configure system settings
• Set up templates and Class of Service for user import
• Synchronize users from LDAP server and Cisco Unified Communications Manager
• Configure call handling and routing, message notification, and automate backups
• Set up Unified Messaging and Secure Messaging
• Configure networking between Cisco Unity Connection clusters
• Troubleshoot most common Issues
• Configure Cisco Unity Connection SRSV
• Deploy video greetings
• Set up Cisco Prime Collaboration Provisioning to manage Cisco Unity Connection users