> > > CUC V10 Detailed outline

Cisco Unity Connection Version 10 Basic Administration (CUC V10)

Course Description Schedule Course Outline

Detailed Course Outline

  • IP Telephony and Voicemail Integration Overview.
  • Cisco Unity Connection Integrated Messaging Architecture.
  • Messaging Deployment Models used for Cisco Unity Connection,
  • IP Telephony and Voicemail Call Flows.
  • Cisco Unity Connection features.
  • Voicemail Clients and User Interfaces.
  • Phone View.
  • Cisco IP Phones and Phone Settings.
  • Administering Cisco Unity Connection Integration with Cisco Unified Communications Manager (SCCP and SIP).
  • Managing Cisco Unity Connection System Service and Enterprise Parameters.
  • Adding Users and Mailboxes in Cisco Unity Connection.
  • Add/Delete/Modify Cisco Unity Connection End Users.
  • End User Web Login.
  • Managing Mailbox Attributes and Limits.
  • Administration of Directory Handlers and Interview Handlers.
  • Managing Greetings.
  • Administration tasks for Call Routing, Call Handling and the Auto-Attendant.
  • Time Based Call Management.
  • Administration of Message Notification and Restriction tables.
  • Managing schedules and holidays.
  • Administering Distribution Lists and Broadcast Lists.
  • Managing Backup and Disaster Recovery.
  • Basic Monitoring and Troubleshooting.
  • Generating and Viewing Reports in Cisco Unity Connection.
  • Real Time Monitoring Tool.

Additional topics may be added on request.

 

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!