Cisco Collaboration Systems Release 10.0 Bootcamp (CSR10BC)

Module 1: Cisco Unified Computing System Servers

• Explain Cisco UCS C-Series server and components
• Setup, access, and maintain the Cisco UCS C-Series servers

Module 2: Cisco Unified Communications Virtualization

• Explain VMware ESXi 5.x
• Setup, deploy, and maintain VMware ESXi for Cisco Unified Communications applications
• Describe and license VMware ESXi
• Describe storage and networking in VMware
• Describe virtual resources required for Unified Communications deployments
• Describe Cisco OVA templates for Cisco Unified Communications applications
• Create virtual machines for Cisco Unified Communications installations
• Size and design Unified Communications in a virtualized deployment

Module 3: Cisco Unified Communications Manager

• Size and design a call processing deployment on a virtualized platform
• Setup and license Cisco Unified Communications Manager using Prime License Manager (PLM)
• Describe gateways and their protocols
• Setup trunk connection to SIP service provider
• Describe dial plan components including, call routing logic, digit manipulation, and location-based CAC for voice and video calls
• Register phones and synchronize users from LDAP server
• Describe media resources for conferencing, transcoding, MOH, and others
• Implement Extension Mobility, call coverage, and Mobile Connect (Single Number Reach)

Module 4: Cisco Unity Connection

• Size and design a voice messaging deployment
• Integrate Cisco Unity Connection with Cisco Unified Communications Manager
• Setup Templates and Class of Service
• Synchronize users from LDAP server and Cisco Unified Communications Manager
• Configure dial plans, call routing, and call handlers
• Configure Unified Messaging

Module 5: Cisco Unified IM and Presence

• Size and design a presence deployment
• Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
• Deploy Cisco Jabber for deskphone and softphone mode
• Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
• Setup LDAP server as a contact source for number to name resolution
• Message archiving and compliance
• Cisco Unified IM and Presence Intercluster-Peers and Federation

Module 6: Cisco Prime Collaboration

• Overview of Cisco Prime Collaboration and modules
• Present features of Cisco Prime Collaboration
• Design and deploy Cisco Unified Communications with Cisco Prime Collaboration
• Setup Cisco Prime Telephony Self-Care Portal for subscribers

Lab Exercises

• 1: Configure Cisco Unified Communications Manager
  • Implement daily automated backups and register UC servers with PLM
  • Implement a dial plan and register phones
  • Configure digit manipulation and implement +Dialing
  • Synchronize users from LDAP server
  • Connect to a SIP cloud
  • Implement mobility features
  • Configure media resources
  • Configure Extension Mobility, Mobile Connect, and Call Coverage
• 2: Configure Cisco Unity Connection
  • Integrate Cisco Unity Connection with the Cisco Unified Communications Manager and ELM
  • Configure system settings
  • Synchronize users from LDAP server and Cisco Unified Communications Manager
  • Configure call handling and routing, message notification, and automate backups
  • Set up Unified Messaging and Secure Messaging
• 3: Configure Cisco Unified IM and Presence
  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Jabber for deskphone and softphone mode using LDAP authentication
  • Configure voice messaging integration and desktop sharing
  • Setup LDAP directory search
  • Configure message archiving and compliance
  • Implement Cisco Jabber on smartphones and tablets (BYOD) and Cisco Jabber in Cisco Unified Communications Manager mode
  • Enable URI Dialing with Cisco Jabber
• 4: Manage Cisco Unified Communications deployment with Cisco Prime Collaboration
  • Integrate the existing Cisco Unified Communications applications with Cisco Prime Collaboration Provisioning
  • Create service areas, roles, and template for efficient device and feature deployment
  • Deploy users with Cisco Prime Collaboration and create orders for phones or features
  • Setup the Cisco Prime Telephony Self-Care Portal for the subscribers
  • Configure disaster recovery options