Setup, deploy, and maintain VMware ESXi for Cisco Unified Communications applications
Describe and license VMware ESXi
Describe storage and networking in VMware
Describe virtual resources required for Unified Communications deployments
Describe Cisco OVA templates for Cisco Unified Communications applications
Create virtual machines for Cisco Unified Communications installations
Size and design Unified Communications in a virtualized deployment
Module 3: Cisco Unified Communications Manager
Size and design a call processing deployment on a virtualized platform
Setup and license Cisco Unified Communications Manager using Prime License Manager (PLM)
Describe gateways and their protocols
Setup trunk connection to SIP service provider
Describe dial plan components including, call routing logic, digit manipulation, and location-based CAC for voice and video calls
Register phones and synchronize users from LDAP server
Describe media resources for conferencing, transcoding, MOH, and others
Implement Extension Mobility, call coverage, and Mobile Connect (Single Number Reach)
Module 4: Cisco Unity Connection
Size and design a voice messaging deployment
Integrate Cisco Unity Connection with Cisco Unified Communications Manager
Setup Templates and Class of Service
Synchronize users from LDAP server and Cisco Unified Communications Manager
Configure dial plans, call routing, and call handlers
Configure Unified Messaging
Module 5: Cisco Unified IM and Presence
Size and design a presence deployment
Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
Deploy Cisco Jabber for deskphone and softphone mode
Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
Setup LDAP server as a contact source for number to name resolution
Message archiving and compliance
Cisco Unified IM and Presence Intercluster-Peers and Federation
Module 6: Cisco Prime Collaboration
Overview of Cisco Prime Collaboration and modules
Present features of Cisco Prime Collaboration
Design and deploy Cisco Unified Communications with Cisco Prime Collaboration
Setup Cisco Prime Telephony Self-Care Portal for subscribers
Lab Exercises
1: Configure Cisco Unified Communications Manager
Implement daily automated backups and register UC servers with PLM
Implement a dial plan and register phones
Configure digit manipulation and implement +Dialing
Synchronize users from LDAP server
Connect to a SIP cloud
Implement mobility features
Configure media resources
Configure Extension Mobility, Mobile Connect, and Call Coverage
2: Configure Cisco Unity Connection
Integrate Cisco Unity Connection with the Cisco Unified Communications Manager and ELM
Configure system settings
Synchronize users from LDAP server and Cisco Unified Communications Manager
Configure call handling and routing, message notification, and automate backups
Set up Unified Messaging and Secure Messaging
3: Configure Cisco Unified IM and Presence
Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
Deploy Jabber for deskphone and softphone mode using LDAP authentication
Configure voice messaging integration and desktop sharing
Setup LDAP directory search
Configure message archiving and compliance
Implement Cisco Jabber on smartphones and tablets (BYOD) and Cisco Jabber in Cisco Unified Communications Manager mode
Enable URI Dialing with Cisco Jabber
4: Manage Cisco Unified Communications deployment with Cisco Prime Collaboration
Integrate the existing Cisco Unified Communications applications with Cisco Prime Collaboration Provisioning
Create service areas, roles, and template for efficient device and feature deployment
Deploy users with Cisco Prime Collaboration and create orders for phones or features
Setup the Cisco Prime Telephony Self-Care Portal for the subscribers
Configure disaster recovery options
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