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Troubleshooting BIG-IP® LTM v13 Local Traffic Manager (BIG-TRBL-INT2)

Detailed Course Outline

Chapter 1: Setting Up the BIG-IP System

  • Introducing the BIG-IP System
  • Initially Setting Up the BIG-IP System
  • Archiving the BIG-IP Configurations
  • Leveraging F5 Support Resources and Tools

Chapter 2: Reviewing Local Traffic Configuration

  • Reviewing Nodes, Pools, and Virtual Servers
  • Reviewing Address Translation
  • Reviewing Routing Assumptions
  • Reviewing Application Health Monitoring
  • Reviewing Traffic Behavior Modification with Profiles Reviewing the TMOS Shell (TMSH)
  • Reviewing Managing BIG-IP Configuration Data

Chapter 3: Troubleshooting Methodology

  • Troubleshooting Methodology
  • Troubleshooting Methodology Steps
  • Step 1: Define the Problem
  • Step 2: Gather Information
  • Step 3: Define Hypotheses
  • Step 4: Develop a Test Plan
  • Steps 5 and 6: Implement the Plan and Observe the Results
  • Step 7: Repeat as Necessary
  • Documenting a Problem
  • Putting the Troubleshooting Steps to Use

Chapter 4: Working with F5 Support

  • Leveraging AskF5
  • Finding Resources on DevCentral
  • Using the BIG-IP iHealth System
  • Working with F5 Technical Support
  • Running End User Diagnostics (EUD)
  • Requesting Return Materials Authorization
  • Understanding F5’s Software Version Policy
  • Managing Upgrades and Hotfixes
  • Managing the BIG-IP License for Upgrades
  • Managing BIG-IP Disk Space
  • Upgrading BIG-IP Software

Chapter 5: Product Architecture

  • Introducing BIG-IP Architecture
  • Introducing and Accessing AOM
  • Introducing Switch Fabric Function
  • Introducting Host Subsystem Function

Chapter 6: Troubleshooting – Bottom to Top

  • Introducing Differences between BIG-IP and LINUX Tools
  • Troubleshooting with Layer 1/Layer 2 Tools
  • Troubleshooting with Layer 2/Layer 3 Tools
  • Troubleshooting with Layer 3 Tools
  • Troubleshooting with LINUX Tools
  • Troubleshooting Memory and CPU
  • Troubleshooting with watch
  • Troubleshooting with Additional tmsh commands
  • Troubleshooting with End-User Diagnostics (EUD)

Chapter 7: Troubleshooting Tools

  • tcpdump
  • Wireshark
  • ssldump
  • Fiddler
  • diff
  • KDiff3
  • cURL

Chapter 8: Using System Logs

  • Configuring Logging
  • Log Files
  • Understanding BIG-IP Daemons Functions
  • Triggering an iRule
  • Deploying and Testing iRules
  • Application Visibility and Reporting

Chapter 9: Troubleshooting Lab Projects

  • Network Configurations for Projects

Chapter 10: Additional Training and Certification

  • Getting Started Series Web-Based Training
  • F5 Instructor Led Training Curriculum
  • F5 Professional Certification Program

Appendix A: Support Requirements

  • L1 and L2 Partner Support Requirements

Appendix B: iApps Template Usage

  • Overview
  • Lab Expected Results
  • iApps Template

Appendix C: Initial Configuration Steps