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Cisco TelePresence Call Control Advanced (TCCA)

Course Description Schedule Course Outline Lab Topology

Detailed Course Outline

Module 1: Cisco Jabber Configuration for On Premise

At the end of the module, you should be able to:

  • Review Session Initiation Protocol (SIP) trunks, neighbor zones, Cisco TelePresence VCS registration, Cisco UCM registration and provisioning
  • Describe the main features of a Cisco Jabber deployment
  • Describe the component parts of a Cisco Jabber for Windows or Mac on premise implementation using Cisco Unified Communications Manager IM and Presence Server and using a Microsoft Active Directory database
  • Review SIP trunks, neighbor zones, Cisco TelePresence VCS registration, Cisco UCM registration and provisioning
  • Activate the services on Cisco UCM and Unified Communications Manager IM and Presence Server servers
  • Import users to Cisco UCM using Lightweight Directory Access Protocol (LDAP)
  • Create and assign UC service profiles to users
  • Create and assign video and audio devices to users
  • Configure SIP Uniform Resource Identifier (URI) dialing
  • Adjust IM and Presence Services on Cisco Unified Communications Manager IM and Presence Server
  • Describe the Domain Name System (DNS) records needed for Cisco Jabber to locate services inside the corporate network and be able to check DNS records are reachable
  • Describe the initial login process and possible log searches to confirm processes take place
  • Find and delete temporary files after configuration changes
  • Interpret Cisco Jabber logs to determine successful download of files from Cisco UCM, Unified Communications Manager IM and Presence Server login, and SIP registration
Module 2: Security

At the end of the module, you should be able to:

  • Describe symmetric and asymmetric encryption and how a Transport Layer Security (TLS) connection is setup
  • Describe certificates and how certificates are used to authenticate messages
  • Describe how commercial certificates are obtained
  • Describe how to obtain a certificate from a certificate authority created on a Windows server
  • Describe how clustering affects certificates
  • Upload a root certificate to a Cisco TelePresence VCS, and use a certificate signing request to set keys, and obtain a certificate and upload a server certificate
  • Describe a client certificate and its role in a Cisco TelePresence network
  • Upload a root certificate to a Cisco UCM and use a certificate signing request to set keys, and obtain a certificate and upload a server certificate
  • Upload a root certificate to a Cisco TelePresence TC Software-based endpoint and register security to Cisco UCM
  • Describe and configure media encryption
  • Describe the principle of using a Back-to-Back User Agent (B2BUA)
  • Describe authentication policy on the Cisco TelePresence VCS
  • Describe the purpose of the P-Asserted-Identity header and how messages are rejected, and then marked as authenticated or unauthenticated
  • Configure authentication policy on a Cisco TelePresence VCS
  • Describe the advanced security modes
  • Describe and configure default zone access rules on the Cisco TelePresence VCS
Module 3: Mobile Remote Access

At the end of the module, you should be able to:

  • Describe the differences between the Cisco TelePresence VCS product range and Cisco Expressway product range in terms of features, licencing and capacity
  • Describe the deployment models recommended for Mobile and Remote Access deployment
  • Describe required and optional secure links between devices
  • Describe the Firewall port requirements for Mobile and Remote Access
  • Describe the DNS records required for Cisco Expressway
  • Configure Cisco TelePresence VCS and Cisco UCM for call control trunks
  • Configure and test Cisco TelePresence VCS or Cisco Expressway for Mobile Remote Access
  • Configure TelePresence TC endpoints for Mobile and Remote Access
  • Configure Extensible Messaging and Presence Protocol (XMPP) federation
  • Configure DNS zones and rules for business-to-business video
  • Describe how to refresh Cisco UCM and Unified IM and Presence servers from the Cisco TelePresence VCS control
  • Describe the information gathering tools available from the Cisco TelePresence VCS and Cisco UCM web interfaces
  • Describe the logs that can be used to locate information on provisioning, registration, and call control messages
 

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