Collaboration Architecture Foundation (CAF)

Day 1 – Voice Call Control , Licensing and CUCM Lab

MODULE #1: Design and Deployment of Cisco Unified Communication Manager and IP phones

• CUCM as IP telephony call processing and management platform
• CUCM – new features in v.10 for Attendant Console
• CUCM - new features in v.10 for LDAP integration
• CUCM - new features in v.10 for Mobility
• CUCM – Integration with IM/P
• CUCM – Network based recording

MODULE #2: Design and Deployment CUCM Business Edition 6000

• CUCM BE6k – Solution overview
• CUCM BE6k – Hardware platforms
• CUCM BE6k – Provisioning

MODULE #3: Cisco Unified Communication Manager Dial Plans

• +E.164 Dial Plan Recap
• Pattern Urgency
• Urgent Priority
• Translation Pattern CSS Inheritance
• Inter-Digit Timeout Policies
• Transformation Consistency on Trunks
• Multiple Local Route Groups

MODULE #4: Cisco Unified Communication Manager and IP phones LAB

• Lab 1: Performing General Administration
• Lab 2: Configuring Cisco CallManager 9.0 Basic Settings
• Lab 3: Performing Serviceability Administration
• Lab 4. Backup and Restore CUCM
• Lab 5: Configuring SCCP Endpoints in Cisco CallManager 9.0
• Lab 6: Managing Endpoints
• Lab 7: Configuring Voice Gateways
• Lab 8: Configuring a Dial Plan
• Lab 9: Configuring Regions, Locations based CAC

MODULE #5: Conferencing Design and Evolution

• Selling Cisco TelePresence Multiparty solutions
• Pervasive Conferencing Strategy
• Conferencing updates January through October 2013
• Roadmap

Day 2 – Applications and Clients , Presence IM Lab

MODULE #6: Design and Deployment of Collaboration Edge

• EDGE: Solution Overview
• EDGE: Deployment Considerations
• EDGE: Expressway Setup
• EDGE: Security Considerations
• EDGE: UCM Requirements
• EDGE: Platform Choices & Scale
• Licensing & Migration

MODULE #7 : Design and Deploy Desktop & Mobile Clients with Mobility

• Mobile Collaboration Overview
• Unified CM 10.0 Mobility Features
• Jabber Mobile and Secure Remote Attachment
• Intelligent Proximity: BYOD and 3rd Party Mobile Device Enablement
• Mobile Device Management and Cisco Mobile Collaboration Management Service
• WebEx on Mobile Devices
• Jabber for Windows 9.6
• Jabber for Windows 9.7
• Jabber for Mac 9.2
• Jabber for iPhone 9.5
• Jabber for Android 9.6

MODULE #8 : Cisco Jabber Guest

• Use Cases and Industry Examples
• Client Experiences
• Ordering and Availability

Labs

• Basic CSF/Jabber configuration (recap)
• New Jabber 9.1 “end user” capabilities
• Webex escalation from Jabber
• IM/Presence nodes High availability
• Extend and Connect

Designing Cisco IM and Presence