Course Offering
- Fast Lane Courses»
- Enabling Digital Business
- Training by Technology
- Big Data & Analytics
- Business Analysis
- Cloud Computing
- Collaboration
- Cyber Security
- Data Center
- DevOps Software Deployment
- Enterprise Mobility
- FlexPod
- Internet of Things (IoT)
- IPv6
- VersaStack
- Virtualization
- Wireshark / Packet Analysis
- Training by Vendor
-
Cisco»
- Cisco Digital Network Architecture (DNA)
- Cisco Guaranteed Dates
- GDPR with Cisco
- Cisco Learning Credits
- Public Schedule
- Certification
- Internet of Things (IoT) Training
- Cisco Sales
- Cisco Customer Loyalty Program
- Cisco Service Provider
- Cisco Learning Services
- Cisco End User Training
- Cisco CCIE Offerings
- Wireless & Mobility for Healthcare
- E-Learning
- Cisco Digital Learning Library
- NetApp»
- Palo Alto Networks»
- VMware»
- Microsoft»
- Red Hat»
- Amazon Web Services»
- Apple»
- Arista Training
- AudioCodes»
- Avaya»
- Azeti
- Barracuda»
- Blue Coat»
- Brocade
- Check Point»
- Citrix»
- Cloudera»
- CompTIA»
- CWNP
- Cybersec First Responder
- Database
- Data Centre Training
- Davra
- E-learning
- F5 Networks»
- Forcepoint»
- Gigamon»
- Google Cloud
- HP»
- IBM»
- ITIL»
- Juniper Networks»
- Kaspersky»
- NCTA Cloud
- OpenStack»
- Oracle»
- Pivotal/Spring
- Project/Programme Management»
- Relayr
- Salesforce»
- Sonus»
- Symantec»
- The SIP school
- ThingWorx Training
- UNIX / Linux Training»
- Veeam»
- Veritas»
- Voss»
CI-CAF
Classroom Training
Duration 2 days
Enroll nowCurrently no training dates Enquire a date
Online Training
Duration 2 days
Price (excl. VAT)
- United Kingdom: £ 900.-
Currently no online training dates

Collaboration Architecture Foundation (CAF)
Course Description | Schedule | Course Outline |
![]() |
Detailed Course Outline
Day 1 – Voice Call Control , Licensing and CUCM Lab
MODULE #1: Design and Deployment of Cisco Unified Communication Manager and IP phones
- CUCM as IP telephony call processing and management platform
- CUCM – new features in v.10 for Attendant Console
- CUCM - new features in v.10 for LDAP integration
- CUCM - new features in v.10 for Mobility
- CUCM – Integration with IM/P
- CUCM – Network based recording
MODULE #2: Design and Deployment CUCM Business Edition 6000
- CUCM BE6k – Solution overview
- CUCM BE6k – Hardware platforms
- CUCM BE6k – Provisioning
MODULE #3: Cisco Unified Communication Manager Dial Plans
- +E.164 Dial Plan Recap
- Pattern Urgency
- Urgent Priority
- Translation Pattern CSS Inheritance
- Inter-Digit Timeout Policies
- Transformation Consistency on Trunks
- Multiple Local Route Groups
MODULE #4: Cisco Unified Communication Manager and IP phones LAB
- Lab 1: Performing General Administration
- Lab 2: Configuring Cisco CallManager 9.0 Basic Settings
- Lab 3: Performing Serviceability Administration
- Lab 4. Backup and Restore CUCM
- Lab 5: Configuring SCCP Endpoints in Cisco CallManager 9.0
- Lab 6: Managing Endpoints
- Lab 7: Configuring Voice Gateways
- Lab 8: Configuring a Dial Plan
- Lab 9: Configuring Regions, Locations based CAC
MODULE #5: Conferencing Design and Evolution
- Selling Cisco TelePresence Multiparty solutions
- Pervasive Conferencing Strategy
- Conferencing updates January through October 2013
- Roadmap
Day 2 – Applications and Clients , Presence IM Lab
MODULE #6: Design and Deployment of Collaboration Edge
- EDGE: Solution Overview
- EDGE: Deployment Considerations
- EDGE: Expressway Setup
- EDGE: Security Considerations
- EDGE: UCM Requirements
- EDGE: Platform Choices & Scale
- Licensing & Migration
MODULE #7 : Design and Deploy Desktop & Mobile Clients with Mobility
- Mobile Collaboration Overview
- Unified CM 10.0 Mobility Features
- Jabber Mobile and Secure Remote Attachment
- Intelligent Proximity: BYOD and 3rd Party Mobile Device Enablement
- Mobile Device Management and Cisco Mobile Collaboration Management Service
- WebEx on Mobile Devices
- Jabber for Windows 9.6
- Jabber for Windows 9.7
- Jabber for Mac 9.2
- Jabber for iPhone 9.5
- Jabber for Android 9.6
MODULE #8 : Cisco Jabber Guest
- Use Cases and Industry Examples
- Client Experiences
- Ordering and Availability
Labs
- Basic CSF/Jabber configuration (recap)
- New Jabber 9.1 “end user” capabilities
- Webex escalation from Jabber
- IM/Presence nodes High availability
- Extend and Connect
Designing Cisco IM and Presence