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Salesforce Certified Advanced Administrator (SFCAA)

The Salesforce.com Certified Advanced Administrator exam is intended for an individual who has advanced-level experience performing as a Salesforce Administrator. Here are examples of the concepts you should understand to pass the exam:

  • Leverage the advanced administration capabilities of Salesforce
  • Optimize and extend Sales Cloud and Service Cloud applications
  • Design advanced reports, dashboards, and business process automation


Recommended training for this certification

As preparation for this exam, Salesforce.com Training and Certification recommends a combination of training course completion, one or more years of hands-on experience as a Salesforce system administrator and self-study.

Salesforce.com Training and Certification recommends the following instructor-led and online courses to guide your study:

  • !SF-ADM211
  • Online course: Setting Up Salesforce CRM Content
  • Online course: Administering Salesforce Knowledge
  • Online course: Administering Entitlements
  • Online course: Customizable Forecasting for Administrators
  • Documentation: Help & Training topics on Collaborative Forecasting


Salesforce Certified Advanced Administrator

  • 60 multiple-choice questions
  • 90 minutes allotted to complete the exam
  • 65% is the passing score
  • Registration fee is USD 200
  • Retake fee is USD 100
  • No hard-copy or online materials may be referenced during the exam


Successful completion of online, release-specific Salesforce.com Certified Administrator exams is required to maintain the pre-requisite for the Salesforce.com Certified Advanced Administrator credential. Release exams are published three times a year for each of the salesforce.com product releases throughout the year.

Successful maintenance of the pre-requisite credential, Salesforce.com Certified Administrator, is required to maintain this credential. An annual maintenance fee of $100 will be charged when registering for every third release exam, based on when the pre-requisite credential was earned. The maintenance fee includes the three release exams and access to the supporting training material. Salesforce.com Certified professionals will be notified automatically when new release training material and exams become available.