This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

Click on the location to go directly to the booking page. 08/2017
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/08/2017 - 25/08/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/08/2017 - 25/08/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
23/08/2017 - 25/08/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
29/08/2017 - 31/08/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 29/08/2017 - 31/08/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 30/08/2017 - 01/09/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 30/08/2017 - 01/09/2017

09/2017
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/09/2017 - 05/09/2017
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 04/09/2017 - 08/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
04/09/2017 - 06/09/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 05/09/2017 - 07/09/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 06/09/2017 - 08/09/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/09/2017 - 08/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/09/2017 - 08/09/2017
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
11/09/2017 - 15/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/09/2017 - 13/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/09/2017 - 13/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/09/2017 - 13/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/09/2017 - 13/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/09/2017 - 15/09/2017
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
13/09/2017 - 15/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
14/09/2017 - 18/09/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 14/09/2017 - 18/09/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 15/09/2017 - 19/09/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 18/09/2017 - 22/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/09/2017 - 20/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/09/2017 - 20/09/2017
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
18/09/2017 - 22/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/09/2017 - 20/09/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 19/09/2017 - 21/09/2017
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/09/2017 - 21/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/09/2017 - 22/09/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 20/09/2017 - 22/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/09/2017 - 26/09/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 25/09/2017 - 29/09/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
25/09/2017 - 27/09/2017
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
25/09/2017 - 27/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/09/2017 - 29/09/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/09/2017 - 29/09/2017

10/2017
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/10/2017 - 04/10/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 02/10/2017 - 06/10/2017
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
02/10/2017 - 06/10/2017
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
02/10/2017 - 06/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 03/10/2017 - 05/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
04/10/2017 - 06/10/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 04/10/2017 - 06/10/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 04/10/2017 - 06/10/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 04/10/2017 - 06/10/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
05/10/2017 - 09/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/10/2017 - 10/10/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/10/2017 - 10/10/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 09/10/2017 - 11/10/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 09/10/2017 - 11/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/10/2017 - 11/10/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 09/10/2017 - 13/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/10/2017 - 11/10/2017
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
09/10/2017 - 13/10/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 11/10/2017 - 13/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/10/2017 - 13/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/10/2017 - 13/10/2017
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
11/10/2017 - 13/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/10/2017 - 13/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/10/2017 - 13/10/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 11/10/2017 - 13/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/10/2017 - 16/10/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 12/10/2017 - 16/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/10/2017 - 16/10/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 16/10/2017 - 18/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/10/2017 - 18/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/10/2017 - 18/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/10/2017 - 18/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/10/2017 - 18/10/2017
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
16/10/2017 - 20/10/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 17/10/2017 - 19/10/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 18/10/2017 - 20/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/10/2017 - 20/10/2017
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
18/10/2017 - 20/10/2017
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 18/10/2017 - 20/10/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 19/10/2017 - 23/10/2017
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/10/2017 - 23/10/2017
IT-ITIL3AF ITIL® V3 One Day Overview 20/10/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 23/10/2017 - 25/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/10/2017 - 25/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 23/10/2017 - 25/10/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 23/10/2017 - 27/10/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
23/10/2017 - 25/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/10/2017 - 25/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
24/10/2017 - 26/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
25/10/2017 - 27/10/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/10/2017 - 31/10/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/10/2017 - 31/10/2017
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
30/10/2017 - 03/11/2017
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 30/10/2017 - 03/11/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 30/10/2017 - 03/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 31/10/2017 - 02/11/2017

11/2017
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
01/11/2017 - 03/11/2017
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 01/11/2017 - 03/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 01/11/2017 - 03/11/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
01/11/2017 - 03/11/2017
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
01/11/2017 - 03/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 01/11/2017 - 03/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
06/11/2017 - 08/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/11/2017 - 08/11/2017
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 06/11/2017 - 10/11/2017
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
06/11/2017 - 10/11/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 06/11/2017 - 10/11/2017
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
07/11/2017 - 09/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/11/2017 - 10/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/11/2017 - 10/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/11/2017 - 10/11/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 09/11/2017 - 13/11/2017
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
09/11/2017 - 13/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/11/2017 - 14/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/11/2017 - 15/11/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
13/11/2017 - 15/11/2017
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 13/11/2017 - 17/11/2017
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
13/11/2017 - 15/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/11/2017 - 15/11/2017
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 13/11/2017 - 17/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
14/11/2017 - 16/11/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 15/11/2017 - 17/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/11/2017 - 17/11/2017
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/11/2017 - 17/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/11/2017 - 17/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/11/2017 - 17/11/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 16/11/2017 - 20/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
16/11/2017 - 20/11/2017
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
17/11/2017 - 21/11/2017
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
20/11/2017 - 24/11/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 20/11/2017 - 22/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/11/2017 - 22/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/11/2017 - 22/11/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 20/11/2017 - 24/11/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 20/11/2017 - 22/11/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 20/11/2017 - 24/11/2017
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 20/11/2017 - 24/11/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 20/11/2017 - 22/11/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 21/11/2017 - 23/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/11/2017 - 24/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/11/2017 - 24/11/2017
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 23/11/2017 - 27/11/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
24/11/2017 - 28/11/2017
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
27/11/2017 - 01/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/11/2017 - 29/11/2017
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
27/11/2017 - 01/12/2017
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 27/11/2017 - 01/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/11/2017 - 29/11/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
28/11/2017 - 30/11/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 28/11/2017 - 30/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 28/11/2017 - 29/11/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/11/2017 - 01/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 29/11/2017 - 01/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
29/11/2017 - 01/12/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 29/11/2017 - 01/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
30/11/2017 - 04/12/2017
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
30/11/2017 - 04/12/2017

12/2017
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/12/2017 - 06/12/2017
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
04/12/2017 - 08/12/2017
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
04/12/2017 - 08/12/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 04/12/2017 - 06/12/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 06/12/2017 - 08/12/2017
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
06/12/2017 - 08/12/2017
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 06/12/2017 - 08/12/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 06/12/2017 - 08/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/12/2017 - 08/12/2017
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
06/12/2017 - 08/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
07/12/2017 - 11/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/12/2017 - 12/12/2017
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 11/12/2017 - 13/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/12/2017 - 13/12/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 11/12/2017 - 15/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 11/12/2017 - 13/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
11/12/2017 - 13/12/2017
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 11/12/2017 - 13/12/2017
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
12/12/2017 - 14/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
13/12/2017 - 15/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 13/12/2017 - 15/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/12/2017 - 18/12/2017
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 14/12/2017 - 18/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/12/2017 - 19/12/2017
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/12/2017 - 19/12/2017
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
15/12/2017 - 19/12/2017
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 18/12/2017 - 22/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/12/2017 - 20/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 18/12/2017 - 20/12/2017
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
20/12/2017 - 22/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/12/2017 - 22/12/2017
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/12/2017 - 22/12/2017
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/12/2017 - 22/12/2017

01/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
02/01/2018 - 04/01/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
02/01/2018 - 04/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 02/01/2018 - 04/01/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
02/01/2018 - 04/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/01/2018 - 04/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
03/01/2018 - 05/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 03/01/2018 - 05/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 04/01/2018 - 08/01/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
05/01/2018 - 09/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
05/01/2018 - 09/01/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
05/01/2018 - 09/01/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
08/01/2018 - 12/01/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 08/01/2018 - 12/01/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 08/01/2018 - 10/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/01/2018 - 10/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
10/01/2018 - 12/01/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 10/01/2018 - 12/01/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 10/01/2018 - 12/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 10/01/2018 - 12/01/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
15/01/2018 - 19/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/01/2018 - 17/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/01/2018 - 17/01/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 15/01/2018 - 19/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 15/01/2018 - 17/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/01/2018 - 17/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 17/01/2018 - 19/01/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 18/01/2018 - 22/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
18/01/2018 - 22/01/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
18/01/2018 - 22/01/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 22/01/2018 - 26/01/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 22/01/2018 - 24/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/01/2018 - 24/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/01/2018 - 25/01/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
23/01/2018 - 25/01/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 24/01/2018 - 26/01/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 24/01/2018 - 26/01/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
25/01/2018 - 29/01/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 29/01/2018 - 02/02/2018

02/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/02/2018 - 06/02/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 02/02/2018 - 06/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 02/02/2018 - 06/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/02/2018 - 07/02/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
05/02/2018 - 09/02/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
05/02/2018 - 09/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 05/02/2018 - 07/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
07/02/2018 - 09/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/02/2018 - 09/02/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 07/02/2018 - 09/02/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
07/02/2018 - 09/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 08/02/2018 - 12/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 09/02/2018 - 13/02/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
12/02/2018 - 14/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/02/2018 - 14/02/2018
IT-ITIL3CRCV ITIL® V3 Capability Certificate in Release Control and Validation 12/02/2018 - 16/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/02/2018 - 14/02/2018
IT-ITIL3CRCV
ITIL® V3 Capability Certificate in Release Control and Validation
12/02/2018 - 16/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
12/02/2018 - 14/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/02/2018 - 14/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
14/02/2018 - 16/02/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 14/02/2018 - 16/02/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/02/2018 - 19/02/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
15/02/2018 - 19/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
15/02/2018 - 19/02/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
15/02/2018 - 19/02/2018
IT-ITIL3LSS ITIL® Lifecycle Certificate in Service Strategy 15/02/2018 - 19/02/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 19/02/2018 - 23/02/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/02/2018 - 21/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/02/2018 - 21/02/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
20/02/2018 - 22/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 20/02/2018 - 22/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
20/02/2018 - 22/02/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 21/02/2018 - 23/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/02/2018 - 23/02/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 22/02/2018 - 26/02/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
22/02/2018 - 26/02/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 22/02/2018 - 26/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
23/02/2018 - 27/02/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 26/02/2018 - 28/02/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 26/02/2018 - 28/02/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/02/2018 - 28/02/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 27/02/2018 - 01/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/02/2018 - 01/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
28/02/2018 - 02/03/2018

03/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 01/03/2018 - 05/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
02/03/2018 - 06/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
05/03/2018 - 07/03/2018
IT-ITIL3CPPO
ITIL® Certificate in Planning, Protection and Optimisation
05/03/2018 - 09/03/2018
IT-ITIL3COSA ITIL® V3 Capability Certificate in Operational Support and Analysis 05/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 06/03/2018 - 08/03/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 07/03/2018 - 09/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 07/03/2018 - 09/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
08/03/2018 - 12/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 08/03/2018 - 12/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 09/03/2018 - 13/03/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 12/03/2018 - 16/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 12/03/2018 - 14/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 12/03/2018 - 14/03/2018
IT-ITIL3COSA
ITIL® V3 Capability Certificate in Operational Support and Analysis
12/03/2018 - 16/03/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 12/03/2018 - 16/03/2018
IT-ITIL3CSOA
ITIL® V3 Capability Certificate in Service Offerings and Agreements
12/03/2018 - 16/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 14/03/2018 - 16/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 14/03/2018 - 16/03/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 14/03/2018 - 16/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 14/03/2018 - 16/03/2018
IT-ITIL3LCSI
ITIL® Lifecycle Certificate in Continual Service Improvement
15/03/2018 - 19/03/2018
IT-ITIL3LSD ITIL® Lifecycle Certificate in Service Design 15/03/2018 - 20/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/03/2018 - 21/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 19/03/2018 - 21/03/2018
IT-ITIL3CSOA ITIL® V3 Capability Certificate in Service Offerings and Agreements 19/03/2018 - 23/03/2018
IT-ITIL3LSD
ITIL® Lifecycle Certificate in Service Design
19/03/2018 - 21/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3LSO
ITIL® Lifecycle Certificate in Service Operations
19/03/2018 - 21/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 19/03/2018 - 21/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
19/03/2018 - 21/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 20/03/2018 - 22/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 21/03/2018 - 23/03/2018
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 21/03/2018 - 23/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/03/2018 - 26/03/2018
IT-ITIL3LST
ITIL® Lifecycle Certificate in Service Transition
22/03/2018 - 26/03/2018
IT-ITIL3LSS
ITIL® Lifecycle Certificate in Service Strategy
22/03/2018 - 26/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
22/03/2018 - 26/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/03/2018 - 28/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 26/03/2018 - 28/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
26/03/2018 - 28/03/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 27/03/2018 - 29/03/2018
IT-ITIL3F
ITIL® V3 Foundation Certificate in IT Service Management (including exam)
27/03/2018 - 29/03/2018
IT-ITIL3LCSI ITIL® Lifecycle Certificate in Continual Service Improvement 27/03/2018 - 29/03/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 27/03/2018 - 29/03/2018

04/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 03/04/2018 - 05/04/2018
IT-ITIL3LSO ITIL® Lifecycle Certificate in Service Operations 03/04/2018 - 05/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 09/04/2018 - 13/04/2018
IT-ITIL3MALC ITIL® V3 Intermediate Certificate in Managing Across the Lifecycle 16/04/2018 - 20/04/2018
IT-ITIL3F ITIL® V3 Foundation Certificate in IT Service Management (including exam) 16/04/2018 - 18/04/2018

05/2018
Course Code Course Title Start Date, End Date Location
IT-ITIL3LST ITIL® Lifecycle Certificate in Service Transition 16/05/2018 - 18/05/2018
 

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