Cisco Unified Personal Communicator (CUCIMOC)

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Course Description Schedule

This course requires:

  • A room with a minimum 5 phones and PC’s set up
  • PC’s loaded with Cisco Unified Personal Communicator
 
Schedule

Currently there are no training dates scheduled for this course. Training date request


 

Who should attend

Each session is 90 minutes in duration and can accommodate 10 delegates per session.

4 sessions can be run in 1 day.

Prerequisites

Basic PC skills

Course Objectives

On completion of the course delegates will have a basic knowledge of the use Cisco Unified Personal Communicator.

Course Content

  • Making and receiving calls
  • Hold
  • Transferring calls
  • Conference Calls
  • Utilising the company directory
  • Using Presence, changing status’s
  • Viewing colleagues status’s
  • Conference calls
  • How to create, edit and delete personal contacts
  • Sending Instant messages
  • View and play voicemails

Duration: 4 sessions