Cisco Unity Connection Integration v8 with Cisco Unified Communication Manager v8 (CUCI)

Administrators, support personnel or anyone who or needs an understanding of the Cisco Unity Connection/Cisco Unified Communication Manager implementation e.g. Channel Partner / Reseller, Customer, Employee.

A basic knowledge of data and voice networks. Delegates do not require any previous experience with Cisco Unity Connection or Cisco Unified Communication Manager.

The Workshop will provide the skills and knowledge necessary for initial Cisco Unity Connection and Cisco Unified Communication Manager configuration as well as day-to-day administration, troubleshooting and management tasks.

This Workshop focuses on configuration, administration and basic troubleshooting of Cisco Unity Connection and Cisco Unified Communication Manager in single and multi-site deployments. There is a strong emphasis on lab oriented tasks for delegates to configure Cisco Unity Connection integration with Cisco Unified Communication Manager and explore integrated messaging, voicemail, voice recognition, and call transfer rules. The course runs as a ‘workshop’ environment where delegates can also make use of the instructors’ consultancy skills for specific areas of interest to them.