Operational Foundations for Cisco Service Provider Core Networks (OFCN)

This section specifies the primary and secondary target audiences of this course by job roles and notes the relevance to each job role.

• Cisco Build-Operate-Transfer (BOT) partners focused on service provider NGN networks, specific to the Tier 2 network operations personnel
• Service provider network operations organizations, specific to Tier 2 network operations personnel
• Cisco engineers motivated to pursue Cisco certifications focused on service provider NGN operations
• All service provider operations customers, partners supporting service provider NGN environments, and internal Cisco engineers who wish to pursue Cisco professional- or expert-level service provider operations certifications

This course is part of the following Certifications:

• Cisco Certified Network Professional Service Provider Operations (CCNP SP OPS)

The recommended knowledge and skills that a learner should have for the best learning outcome include:

• IP networking fundamentals; those topics supported by the Cisco Interconnecting Cisco Network Devices Part 1 Version 1.1 (ICND1) course
• Operations process knowledge, represented by Enhanced Telecom Operations Map (eTOM) or Information Technology Infrastructure Library (ITIL) training or recommendations
• Troubleshooting methodology knowledge or experience as applied to IP network environments
• UNIX or Linux operational system experience or general familiarity
• Cisco SSPO course

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe service provider NGN technology trends and their impact on operational environments
• Describe the various NMS tools available to monitor networks and network devices
• Implement incident (event) management procedures
• Demonstrate fault management procedures
• Describe the configuration management process
• Demonstrate change management procedures
• Identify performance management procedures

The Operational Foundations for Cisco Service Provider Core Networks (OFCN) v1.0 course is a five-day instructor--led training (ILT) course, intended to help prepare individuals to pass the Cisco CCNP SP Operations certification exams. This course will provide a sound service provider network operations foundation for additional courses and certification exams at the professional level.

This OFCN course is designed to introduce Tier 2 and 3 personnel to the service provider network operations environment, including process orientation, and management tools and methods. The course also enables students to practice the primary job roles and tasks.