Maintaining Cisco Service Provider VPN’s and MPLS Networks (MSPVM)

Course Description Schedule Course Outline

Course Overview

The Maintaining Cisco Service Provider VPNs and MPLS Networks (MSPVM) course is a five-day instructor-led training course intended to help prepare individuals to pass the Cisco CCNP Service Provider Operations certification exams. This course and certification will also prepare and validate proficiency in monitoring and troubleshooting Multiprotocol Label Switching (MPLS)-based services in the service provider next-generation network.

This course is designed to provide learners with the knowledge that is needed to provide support in a service provider environment for services that are based on MPLS. These services include Cisco MPLS Traffic Engineering (Cisco MPLS TE), Layer 3 and Layer 2 MPLS virtual private networks (VPNs). The course also focuses on the monitoring and troubleshooting of these technologies in service provider environments using Cisco IOS Software or Cisco IOS XR Software.

Cisco has announced the retirement of the complete Service Provider Operations certification program – CCNA Service Provider Operations, CCNP Service Provider Operations, and CCIE Service Provider Operations. Effective February 1, 2015, no new certifications will be issued in this track. The last day to test using any of the Service Provider Operations exams is January 31, 2015.

Who should attend

The primary audience for this course is as follows:

  • Service provider network operations organizations, specifically mid- to upper-level network operations personnel like Tier II and Tier II support
  • Service provider customers or partners maintaining service provider IP next-generation networking infrastructures
  • Customers pursuing Cisco professional-level certifications for their career growth
  • Personnel from mid-size or large enterprise networks that institute service provider or carrier class type operations
  • General service provider partners like Build-Operate-Transfer partners, service provider outsource partners, or managed services channel partners
  • Cisco service provider engineers, Cisco Technical Assistance Center engineers, or Cisco Remote Operations Services personnel


This course is part of the following Certifications:


The knowledge and skills that a learner must have before attending this course are as follows:

  • Describe service provider operations, functions, models, and processes
  • Demonstrate IP next-generation networking operations associate-level knowledge
  • Execute basic Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands
  • Demonstrate service provider change management procedures
  • Demonstrate service provider configuration management procedures
  • Demonstrate IP next-generation networking troubleshooting skills within a service provider core network
  • Appraise and optimize performance in the service provider IP next-generation networking core and aggregation network components
  • Compare and contrast interior gateway protocols (IGPs) and exterior gateway protocols (EGPs)
  • Describe the fundamentals and basic operation of Open Shortest Path First (OSPF) and Intermediate System-to-Intermediate System (IS-IS) link-state protocols
  • Describe the fundamentals and basic operation of Border Gateway Protocol (BGP)

The following training is recommended in preparing for this course:

  • Supporting Cisco Service Provider IP NGN Operations (SSPO)
  • Operational Foundations for Cisco Service Provider Core Networks (OFCN)
  • Maintaining Cisco Service Provider Routing Protocols (MSPRP)

The learner will find it beneficial to be familiar with the fundamentals of OSPF, IS-IS, and BGP before attending the MSPVM course. Self-study training in these areas may be found on the Cisco Learning Network website

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Identify the typical MPLS requirements in service provider networks; list the MPLS-based solutions; and describe the change, performance, and fault management procedures for these solutions
  • Perform changes in the configuration, based on designs and implementation templates as well as Information Technology Infrastructure Library® (ITIL)-based change management processes and procedures
  • Gather and interpret performance statistics for routing protocols using various tools such as show commands and Simple Network Management Protocol (SNMP)-based monitoring tools
  • Perform fault management for MPLS and associated services using various tools such as show commands and monitoring tools

Duration: 5 days

Price (excl. VAT):
  • £ 2,595.-
Cisco Learning Credits:

Please contact your Account Manager for CLC value.