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VMware vSphere 6: Troubleshooting Workshop (VSTS)

Course Description Schedule Course Outline

Detailed Course Outline

Course Introduction

  • Understand the course objectives
  • Understand the scope and topics covered by the course
  • Become familiar with online technical resources
  • Become familiar with the VMware education system and certification tracks

Introduction to Troubleshooting

  • Identify the effects of a system problem
  • Define the troubleshooting scope
  • Use a structured approach
  • Understand the troubleshooting principals
  • Follow a logical troubleshooting procedure
  • Troubleshooting examples

Troubleshooting Tools

  • Use command-line tools to identify and troubleshoot problems
  • Use VMware vSphere® Management Assistant
  • Locate and interpret important log files
  • Export relevant log files for technical support
  • Use vRealize Log Insight for log aggregation and problem analysis
  • Use vRealize Log Insight for efficient log search

Networking

  • Identify the symptoms of network-related problems
  • Analyze and resolve standard and distributed switch issues
  • Analyze virtual machine connectivity issues and restore them
  • Examine common management network connectivity issues and restore configurations
  • Identify and prevent potential problems

Storage

  • Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems
  • Analyze hardware malfunction and software misconfiguration scenarios
  • Identify multipathing-related issues, including PDL and APD
  • Analyze possible causes, recover from the faulty conditions, and restore storage visibility

vSphere Clusters

  • Identify and recover from vSphere HA related issues
  • Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
  • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
  • Examine vSphere cluster failure scenarios and possible solutions

vCenter Server and ESXi

  • Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6
  • Identify and resolve authentication issues
  • Troubleshoot VMware Certificate Authority (VMCA) and certificate store issues
  • Analyze and fix vCenter Server services issues
  • Examine ESXi host and vCenter Server failure scenarios and resolve the issues

Virtual Machines

  • Analyze and resolve common virtual machine snapshot issues
  • Identify possible causes and resolve virtual machine power-on issues
  • Troubleshoot virtual machine connection state issues
  • Resolve problems seen during VMware Tools™ installations
  • Discuss content library and identify common misconfigurations
  • Examine failure scenarios and provide solutions
 

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