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Cisco Collaboration Systems Release 10.0 Bootcamp (CSR10BC)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Cisco Unified Computing System Servers
  • Explain Cisco UCS C-Series server and components
  • Setup, access, and maintain the Cisco UCS C-Series servers
Module 2: Cisco Unified Communications Virtualization
  • Explain VMware ESXi 5.x
  • Setup, deploy, and maintain VMware ESXi for Cisco Unified Communications applications
  • Describe and license VMware ESXi
  • Describe storage and networking in VMware
  • Describe virtual resources required for Unified Communications deployments
  • Describe Cisco OVA templates for Cisco Unified Communications applications
  • Create virtual machines for Cisco Unified Communications installations
  • Size and design Unified Communications in a virtualized deployment
Module 3: Cisco Unified Communications Manager
  • Size and design a call processing deployment on a virtualized platform
  • Setup and license Cisco Unified Communications Manager using Prime License Manager (PLM)
  • Describe gateways and their protocols
  • Setup trunk connection to SIP service provider
  • Describe dial plan components including, call routing logic, digit manipulation, and location-based CAC for voice and video calls
  • Register phones and synchronize users from LDAP server
  • Describe media resources for conferencing, transcoding, MOH, and others
  • Implement Extension Mobility, call coverage, and Mobile Connect (Single Number Reach)
Module 4: Cisco Unity Connection
  • Size and design a voice messaging deployment
  • Integrate Cisco Unity Connection with Cisco Unified Communications Manager
  • Setup Templates and Class of Service
  • Synchronize users from LDAP server and Cisco Unified Communications Manager
  • Configure dial plans, call routing, and call handlers
  • Configure Unified Messaging
Module 5: Cisco Unified IM and Presence
  • Size and design a presence deployment
  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Cisco Jabber for deskphone and softphone mode
  • Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
  • Setup LDAP server as a contact source for number to name resolution
  • Message archiving and compliance
  • Cisco Unified IM and Presence Intercluster-Peers and Federation
Module 6: Cisco Prime Collaboration
  • Overview of Cisco Prime Collaboration and modules
  • Present features of Cisco Prime Collaboration
  • Design and deploy Cisco Unified Communications with Cisco Prime Collaboration
  • Setup Cisco Prime Telephony Self-Care Portal for subscribers
Lab Exercises
  • 1: Configure Cisco Unified Communications Manager
    • Implement daily automated backups and register UC servers with PLM
    • Implement a dial plan and register phones
    • Configure digit manipulation and implement +Dialing
    • Synchronize users from LDAP server
    • Connect to a SIP cloud
    • Implement mobility features
    • Configure media resources
    • Configure Extension Mobility, Mobile Connect, and Call Coverage
  • 2: Configure Cisco Unity Connection
    • Integrate Cisco Unity Connection with the Cisco Unified Communications Manager and ELM
    • Configure system settings
    • Synchronize users from LDAP server and Cisco Unified Communications Manager
    • Configure call handling and routing, message notification, and automate backups
    • Set up Unified Messaging and Secure Messaging
  • 3: Configure Cisco Unified IM and Presence
    • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
    • Deploy Jabber for deskphone and softphone mode using LDAP authentication
    • Configure voice messaging integration and desktop sharing
    • Setup LDAP directory search
    • Configure message archiving and compliance
    • Implement Cisco Jabber on smartphones and tablets (BYOD) and Cisco Jabber in Cisco Unified Communications Manager mode
    • Enable URI Dialing with Cisco Jabber
  • 4: Manage Cisco Unified Communications deployment with Cisco Prime Collaboration
    • Integrate the existing Cisco Unified Communications applications with Cisco Prime Collaboration Provisioning
    • Create service areas, roles, and template for efficient device and feature deployment
    • Deploy users with Cisco Prime Collaboration and create orders for phones or features
    • Setup the Cisco Prime Telephony Self-Care Portal for the subscribers
    • Configure disaster recovery options
 

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